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Dick's Masonry and Roofing Corp works out of a State Street office in Boston, taking on brick and stonework, chimney work, foundation-adjacent repairs, and paving for the area's masonry customers. Its Better Business Bureau profile puts it at just two years in business, and the reviews split sharply along that short history. On Google, where it holds a 4.5-star average across eight ratings, the story is mostly a good one: customers single out the crew — several name a worker named Paul — for moving fast, explaining the work in plain terms, and following through. One reviewer describes hiring the company for several projects and calls its contracts honest and specific; another credits the crew with rebuilding a front porch, patio, and back stairs; a third points to a fieldstone pointing repair they were happy with. The BBB side tells a rougher story. The company carries a D+ grade, is unaccredited, and has one complaint sitting unanswered. One BBB reviewer goes further, calling it an "Irish Travelers scam" — a serious, if unverified, accusation from a single source. Separately, a detailed 2025 Google review describes outside foundation insulation work that left visible gaps between the foundation and the ground two weeks later, followed by weeks of unreturned calls and texts between July and October. Before booking, ask directly about that unresolved foundation complaint and take a look at the BBB profile yourself — the Google average and the BBB profile read very differently for the same company. For a straightforward masonry job like repointing or a hardscape rebuild, the run of specific, positive Google reviews is reassuring; for anything touching foundation or waterproofing work, get the scope and follow-up terms in writing first.
On or around July 23, 2025, Dick’s Masonry & Roofingperformed outside foundation insulation work at my home. Within two weeks of completion, I noticed visible gaps between the foundation and the ground, indicating that the work was either incomplete or improperly finished. Since that time, I have made numerous attempts to contact the company—between July 23 October 1, 2025—via phone calls and text messages, which are documented through screenshots. My efforts have either been ignored, met with vague promises to return, or answered with various excuses for their absence. Despite repeated assurances, no one from the company has returned to complete the necessary work. As of October 1, 2025, the issue remains unresolved. The company has provided no clear time-line or explanation, and the incomplete work has left the insulation exposed, raising concerns about potential property damage and reducing the effectiveness of the foundation sealing. This situation has caused both financial and emotional distress, as I am now left with unfinished work and unmet contractual obligations.
Highly recommend these guys did excellent work on my concert walls in my garage Paul was very nice and explained everything to the tee thank you guys the the wonderful work
I had the best experience with this company, I cannot recommend them enough. I called for a quote and they came out the same day. Once I signed the agreement, they came out right away and did the job!
I highly recommend Dick's roofing and masonry for the following reasons. The quality of their work. I was very pleased with the results of my basement. The workers are friendly, on-time and hard working. The project manager kept me updated at all times and the pricing was fair. Francine Gingras
Great find for me! This is a family owned company. I have hired them for several projects. They are competent, honest and transparent. Contracts are very specific. They show up on time and clean up! Couldn't ask for more!
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2 changes recorded — last scanned Sep 6, 2026.
Resolves persistent basement dampness5.0
Driveway paving5.0
Renovates century-old structures5.0
Durable stone & block retaining walls4.9
Masonry & staining work4.6
Wide masonry range4.6