Direct Energy Solutions Inc

Getting solar onto a house can involve a roof replacement and tree removal before the panels arrive. In a September 2024 Google review, a Direct Energy Solutions customer described Justin and Kyle coordinating roofers, tree removers and a 32-panel solar installation. The homeowner said they handled nearly every step, while the homeowner confirmed workable dates. They had been using the activated system for about a week when they wrote the review. Direct Energy Solutions says it covers solar panels, roofing, mini splits and HVAC, and offers free estimates. Its BBB description says it partners with large installers to help clients install solar systems. Google shows a 5-star average from 63 ratings; its BBB page gives it an A+ grade and accreditation. Several customers writing in 2025 described the planning and coordination involved. In an October review, a customer said Justin explained the pros and cons of different options, and that Justin and Kyle gave attention to a difficult roof with peaks and valleys. When the original panels became unavailable, the customer said they received more expensive panels without a price increase. That customer also described the experience as free of sales pressure. An August 2025 reviewer said Justin patiently answered their questions, and that the company's professional contacts helped get a new roof and panels installed within weeks. A December 2025 reviewer had a year-end deadline for solar installation. They praised Kyle's patience with repeated follow-ups and said the project finished a little before the contractual schedule. In July 2025, another customer said Justin helped with planning and researching solar policy, and that their project was designed and implemented in time for the tax incentives they wanted to use. These were the customers' reported timelines and outcomes. Thumbtack customers describe Nick's consultation work separately. In February 2023, one said he explained Sunrun's options and answered their questions, although they ultimately decided against solar. A March 2022 reviewer credited Nick with explaining the benefits and credited Sunrun's installation team with efficient, clean work. In January 2026, a customer said Nick helped from discovery through deployment and remained available to clarify questions. The Thumbtack profile states that solar-installation approval can take two to four months.