Done Right Services

Done Right Services is a Billerica outfit built around one thing: basement and foundation repair, with a particular focus on fieldstone and stone foundations — the older, rubble-wall basements common in New England housing stock. The company says it has been doing this kind of masonry and waterproofing work across Massachusetts and southern New Hampshire for more than 30 years, run today by owner Jeremy Custeau with five employees. The clearest independent signal is a 2022 Reddit comment recommending them specifically for field stone repair, calling out that specialty by name. Its BBB profile backs that up with an A+ grade and accreditation dating to 2014, listing everything from foundation crack repair and mortar repointing to basement wall repair and concrete floor coating. One thing worth checking before hiring: the state registry shows its Massachusetts home improvement contractor registration expired, so confirm current licensing and insurance directly before signing a contract. Best suited for a stone or fieldstone foundation that needs real repointing and structural attention, not just a quick patch.