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A January 2025 customer said Doug returned almost two-thirds of a refrigerator-repair payment without being asked. The first repair got the upper section cooling, but the freezer still did not work. On a return visit, the customer said Doug identified a refrigerant leak, recommended replacement because another repair would be costly, and refunded the earlier payment apart from labor. The customer described receiving photos and communication about the money he left at the home. Doug's Appliance Repair Service says it repairs washing machines, dryers, refrigerators, ranges, dishwashers and garbage disposals, and describes 30 years in business. Google showed 4.7 stars from 103 ratings in September 2026. A June 2026 reviewer credited Doug with fixing a refrigerator and saving them from buying a replacement. An October 2025 customer described repairs to a three-year-old GE dishwasher and a seven-year-old Maytag washing machine: Doug diagnosed the problems and ordered parts on the first visit, then scheduled a prompt return visit to finish the work. That customer called the price fair. In January 2026, another reviewer praised the price and explanations after Doug helped resolve a dishwasher issue they attributed to another company. A November 2022 customer described an oven repair that left the oven working again. They said Doug arrived within the promised window, explained the appliance, offered advice and future options, and charged a reasonable amount.
Doug did an amazing job fixing our fridge! It was so helpful and saved us from having to buy a new one!
Awesome service at a really reasonable price. Doug was very informative and helped us solve an issue we had with our dishwasher caused by another company. Would highly recommend!!!!
Doug repaired my GE dishwasher (3 yrs old) and Maytag washing machine (7 yrs old). Very professional yet personable (didn't mind my dog). Initial visit was to diagnose and order parts. 2nd visit was scheduled promptly and didn't take long. Pricing was very fair.
Wow, what a great person he is! 10/5 , if anyone looking for genuine person to take care of your appliances, I would strongly recommend Doug's. Here is my experience with him: I called him to check into my fridge as it is not producing cool air. He came and found compressor was not running. He fixed it for some price. I waited for the fridge to cool down. Upper portion was working but not freezer. Then called him again to check what is going on. He came and checked, said some freon leak so it would be costlier to fix instead he suggest to go with new ones. Here is the interesting part, I was not even at home while he came for second time. I didn't even asked. He himself refunded the amount that he got it from me for first time except labor cost. Almost he returned 2 / 3 of what I paid him for repair. I didn't expect it and also I didn't ask it. He kept the money in the home and shared photos, communicated to me. It's really good to see such a genuine professional. Thank God for showing nice people to me.
Perfect. Doug arrived within the timing window he gave me, identified what was wrong, fixed it so I have a working oven, taught me about my oven, offered advice and future options, charged a reasonable amount, and did all of this rather quickly. Best in-home service I've ever received.
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2 changes recorded — last scanned Oct 1, 2026.
Midnight and weekend help5.0
Rapid response5.0
Bathroom renovations4.8