Douglas Design & Construction

Douglas Design & Construction is a Scituate, Massachusetts general contracting company run by owner Robert Douglas, known to customers as Rob, who works directly on bathroom remodels, decks, additions and custom sheds. On Angi and HomeAdvisor, where the business carries 4.4 stars from 69 ratings on each platform, reviewers from 2018 through a March 2026 bathroom remodel consistently describe Rob and his crew as professional and responsive, crediting him with working through design and structural challenges, keeping jobs on time and on budget, and handling small change orders without trouble. That praise isn't universal. A 2014 BuildZoom review said the contractor used incorrect, code-violating materials that damaged the customer's property, and that he filed for bankruptcy that same year rather than face the resulting claims; another 2014 BuildZoom review said a bathroom remodel left the home without heat after new plumbing was tiled over a heating vent. Later reviews describe more isolated problems: a 2018 review said he collected payment without finishing work that then had to be redone, a 2020 review described a deck board coming loose and splitting months after installation with slow follow-up, and a 2021 BuildZoom review said he walked off a kitchen remodel after being questioned about added costs. Massachusetts suspended Robert Douglas's Construction Supervisor license in 2017, according to a customer review stating his appeal was denied and that he never surrendered the license as ordered; a Town of Merrimac municipal contractor-suspension listing separately names Robert L. Douglas, doing business as Douglas Design & Construction. The company currently holds an active Massachusetts Home Improvement Contractor registration, number 159024, a separate registration from the one suspended in 2017. For a bathroom remodel, deck, addition or custom carpentry project, the steady run of five-star Angi and HomeAdvisor reviews since 2018 speaks to well-liked recent work; given the 2017 license suspension and the handful of serious older complaints, it's worth getting a detailed written contract and confirming his current standing directly before booking anything larger.