Drain-A-Way Inc

Drain-A-Way Inc works out of 140 Shrewsbury St in Boylston and does one thing: drains. The company's own site describes mechanical drain cleaning, high-pressure water jetting of sewers and storm drains, and recorded camera pipeline inspections for homeowners, businesses and other plumbers, with same-day emergency service across southern and central New England. It says it has been in business since 1972 — 54 years by its own count — and describes itself as family and locally owned. The homeowners who have written about them describe fast, tidy, well-explained work by named technicians. In a 2022 Google review a customer who hired them to unclog a tub wrote that "Bobby did an outstanding job," diagnosed the problem quickly, cleared the drain "in no time," left the place spotless, and charged a price the reviewer called very reasonable. A 2021 reviewer whose washer drained into the shower and flooded a bathroom and laundry room called on a Tuesday morning and had the clog fixed by the time they got home from work. Two 2024 reviewers singled out a technician named David for explaining the problem before fixing it and cleaning up afterward, and a 2023 reviewer named Scott as knowledgeable and easy to work with. Recurring named crew across several years is a good sign in a small drain shop. They are also known to the trade rather than only to homeowners: in a December 2025 r/WorcesterMA thread a commenter recommended Drain-A-Way for inspection and cleaning while pointing to a different company for the sewer-line replacement itself. That is a useful read on scope — the evidence here is about diagnosing and clearing lines, not about digging and replacing them. The visible track record is real but shallow: six reviews on file spanning 2021 to 2024, alongside a Google aggregate of 4.4 stars from 16 ratings. Nothing in the record is recent, so ask for current references, confirm what the camera inspection costs and whether the recording is given to you, and get the emergency call-out rate in writing before a same-day visit. The company's 1972 founding date and its claim of long-standing BBB good standing are its own statements and are worth confirming.