Druziako HVAC Inc.

One name does a lot of the work in Druziako HVAC's reviews: Vic. Across 203 Google ratings averaging 4.8, the service calls keep landing on the same beat — the technician arrives, finds the fault, and explains it in terms the homeowner can repeat back. The Lowell company works both ends of the trade, annual furnace and AC maintenance on one side, whole-system replacements on the other. Its Massachusetts HVAC license is active, and its BBB page is an A+. The history runs deep: 165 reviews on file since 2020 across six sites, with Angi landing at 4.8 from 140 ratings — the same number Google shows. Replacements are where the specifics live. One customer picked them in April 2026 over three other quotes for a new Carrier heating and cooling system; another had an aging AC and furnace swapped on schedule this August. In a November 2025 review, a homeowner credited Vic with saving $7,000 by fixing what three other HVAC companies had written off. A 2024 account describes a harder job — rerouting old basement ductwork and adding air conditioning mid-renovation, with the crew consulting on each decision. Mini-splits show up often enough to count as a real line of work: a 2024 reviewer had five installed in a colonial, and a 2025 customer described a straightforward ductless install. Several people mention the office handling Mass Save rebate paperwork rather than leaving it to them. The complaints are few, but they are specific, and they cluster on billing and diagnosis. A June 2026 customer wrote that a filter cleaning that ran past an hour was billed at 1.5 times the price, with no warning until the work was finished. In a January 2026 review, a mini-split was diagnosed as low on refrigerant with no leak found; the unit quit again and did have a leak. And in a May 2025 review, a repeat customer said two of three jobs came back poor and that the technicians were not straightforward about what needed replacing. A 2024 visit ended with a furnace left switched off, which confused an elderly customer living alone. For routine maintenance and a straight furnace-or-AC replacement, this is a well-worn Lowell option with a still-active review history and a license that checks out. Before booking, ask how service time is billed past the first hour, and get the diagnosis and its cost in writing — those are the two things customers said caught them out.