Dryer Vent Wizard of Central MA

Dryer Vent Wizard of Central MA, based in Leominster, has built a track record of 163 reviews since 2021 that now average 4.9 stars across 414 Google ratings — the most recent 31, posted since February, are all five stars with zero negative. Homeowners call for one of two things: a vent that's clogged and drying too slowly, or an installation or reroute that needs to be done right the first time. One name comes up constantly: Jake Gonsalves. In a 2024 review, he climbed into what a homeowner called the smallest space they'd ever seen to trace a flow-sensor fault on a brand-new dryer back to construction debris left inside the vent. In a February 2026 review, he diagnosed a failing exhaust system, capped the old run, cleared out old bee and wasp nests, and sealed the area against pests before rerouting the new vent outward; a more recent April review describes him replacing and rerouting an outdated vent with clear explanations and pricing that matched the quote. Michael Lavalle has his own following — in a 2022 review, a homeowner described him servicing a two-family house for several years, always calling ahead and covering his shoes before coming inside. Jobs tend to move fast: one vent relocation was quoted and finished in the same visit, in under two hours, and in a 2025 review a customer who called to retrieve a brush stuck in their vent ended up with a same-visit duct replacement once the technician found the ducts were out of code. A January 2026 review from the interim CEO of the Athol Area YMCA praised the scheduling and on-site work on an institutional job, and a late-2025 review from a self-described repeat customer recommends them specifically for recurring dryer vent cleanings. The one real complaint on file, from a January 2025 review, describes a caller being pressed for a relative's personal information before the company would give even a ballpark price for a cleaning; the caller refused and walked away. It's worth asking upfront what a phone quote actually requires. For dryer vent cleaning, repair, or a full reroute, this is the kind of company people call once and then keep calling — annually, across multiple properties, or years into a relationship with the same technician. Confirm what a phone quote requires before sharing any personal details, and expect a technician who explains the fix rather than just performing it.