Verified record
Dunn's Plumbing & Heating is a small, owner-operated plumbing and heating company based at 20 Chase Rd in Newton, New Hampshire, run by Master Plumber Ken Dunn. The business has been operating for about 25 to 31 years (its own site says 25; its BBB profile, on file since 2008, lists 31), and serves both Massachusetts and New Hampshire. Ken Dunn holds a Master Plumber license in both states (MA 12976, NH 3584) along with gas fitter licenses in MA and NH, and the business offers a broad range of plumbing and heating work -- gas piping, high efficiency boilers, water heaters, radiant floor heating, solar heating, bathroom remodels, and geothermal systems. Independent commentary on the business is thin. A third-party directory analysis of the business's reviews describes generally positive feedback on Ken's technical knowledge, courtesy, and responsiveness, but also flags a 2022 complaint about a lack of detailed receipts and argumentative conduct during one high-stakes transaction. Homeowners in the Newton, NH / Southern NH and Northern MA area considering Dunn's Plumbing & Heating should ask for clear, itemized documentation up front, given the one documented complaint about that specific issue -- otherwise, the business presents as a long-running, broadly licensed local plumbing and heating operation.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Dunn's Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
“Ken demonstrates strong technical expertise and generally positive professionalism, with three reviews praising his knowledge, courtesy, and responsiveness. However, a critical 1-star review from 2022 reveals serious concerns about communication, documentation, and professional conduct—specifically refusal to provide detailed receipts and argumentative behavior during a high-stakes transaction.”
Specializes in
Also offers
Languages
1 change recorded — last scanned Sep 12, 2026.
Transparent diagnostics5.0
Honest, no-upsell service5.0
Rapid response5.0
Repeat, years-long customers5.0
Honest pricing5.0