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Verified record
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Highlights
- A quick washer repair — a 2021 customer said it took under half an hour
- A next-day dryer visit — a 2021 customer said Keith came the next day
- An oven repair — a 2022 customer said it stopped working a week later
- A missed callback — a 2022 customer said their call was not returned
Durant Appliance Repair Service is an appliance repair business with an A+ grade from the Better Business Bureau. A 2024 customer said it fixed all of their appliances. In a 2021 review, a customer said the owner answered the phone call personally, arrived within 15 minutes, diagnosed the problem and had the washer repaired within a half an hour. That 2021 customer said he balanced the machine before leaving. A 2021 review says the customer's dryer died and Keith was able to come the next day, and called his pricing for a service call fair. A 2021 reviewer wrote that Keith tells you what's wrong and if it's worth fixing in the first place. In a 2022 review, a customer said the repairman let their mom know in advance it would cost $70 just to show up, then cleaned the oven so that it worked. That 2022 customer said the stove stopped working altogether about a week later, and that he never called back about the stove downstairs or returned their call.
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