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Eastern Appliance Repair is an appliance repair business that says it has been in business for 38 years. Its website lists a service area that includes Providence, Cranston, Pawtucket, East Providence and Woonsocket, and it offers free estimates and 24/7 emergency service. On Google it holds 4.6 stars from 19 ratings. A 2026 customer said Gary figured out why the freezer was frosting so badly that the refrigerator wasn't cooling properly. That 2026 customer said he had to come a couple of times with new seals, but made sure it was done right. In a 2025 review, a customer wrote that Gary got there the same day when gear needed for a storm trip was locked in the wash, and called him prompt, helpful and knowledgeable. A 2025 customer said a microwave with a hood vent was installed with the vent improperly connected, so air was leaking out. That 2025 customer said a repair appointment was scheduled, but when they reached out the day before to confirm they were ghosted, and he never showed up. In a 2025 review, a customer said their appointment times were switched twice in one day and the company still could not commit.
Gary figured out why the freezer was frosting so badly that the refrigerator wasn't cooling properly. He had to come a couple of times with new seals - but he made sure it was done right. Thanks, Gary!
Did an install of a microwave with a hood vent. The vent was improperly connected so air was leaking out. Asking him to come fix it and he scheduled an appointment. Reached out the day before to confirm and was ghosted and never showed up.
Gary at Eastern Appliance is my families guardian angel. He was prompt, helpful, knowledgeable. And most important fixed our problem!! My husband locked all this FR gear needed for a storm trip in the wash, Gary got here same day to fix it. We will only use eastern appliance here on out. Thank you.
This place has got the worst service ,I had made appointment 2 days in advance and switched my appoint times twice in one day and still they could not commit. The only reason I'm writing this review is that tis company left me stuck twice in one day. Horrible don't use this company !!!! I have to give it one star to post.
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1 change recorded — last scanned Oct 4, 2026.
Vanity replacement cut to fit the space4.1