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A weekly pool-cleaning customer says Junior ended their service without advance notice in the middle of the season. In a July 2026 review, they describe becoming a client in May and spending thousands on a heater and salt cell before receiving an automated termination email on a scheduled cleaning day. They also allege that he lacked enough labor to serve his clients. Other customers praise the company’s work. A July 2026 reviewer specifically recommends Junior for his pool knowledge and attention to problems. A May 2026 customer says Edgartown Pool & Spa exceeded their expectations and was pleasant to work with. In a September 2024 review, another customer described immediate callbacks and called it a family-owned business. The company describes itself as locally owned and operated on Martha’s Vineyard. It advertises pool cleaning, equipment repair, seasonal openings and closings, liner repair and inspections, along with free estimates. Its Massachusetts home improvement contractor registration, number 218726, is active. Google lists a 4.3-star average from six ratings.
Junior is absolutely the most knowledgeable pool technician on the island. He makes it a priority to solve every issue that arises -- and there are always plenty when it comes to pool/spa ownership. I highly recommend him!
Junior took me on as a new client this May. I bought a new heater and salt cell with him (spending thousands with him) and he was cleaning my pool weekly until he, without notice, the day he was scheduled to clean my pool, sent me an automated email that he will no longer be able to be my pool service provider. Very unprofessional and unethical. He could have at least given me a week’s notice to find someone else mid-season. He doesn’t have enough labor to keep up with his clients. So don’t take on more clients!! Think twice before working with him or you could be stuck middle of the summer with a dirty pool.
We used Edgartown Pool & Spa and they EXCEEDED our expectations. They do beautiful work and are a delight to work with. I'd give them 10 Stars if I could!
It is a family owned business. They call you back immediately. Their service is amazing. Night and day from the service I had before. I called my last supplier 7 times during Memorial Day weekend to see when they can open the spa and they never responded. These people understand customer service and they respond immediately . Having been in a customer centric business I honor the bonds of customer service. I can’t recommend a better service.
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1 change recorded — last scanned Sep 30, 2026.
Service manager Greg, praised for years4.5
Praised by name: Dana and Ben4.3
Pool build finished ahead of schedule4.2
Neglected pool revivals4.1
Night and weekend pool repair visits3.7