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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗
- Not rated by the BBB
- 1 work photo
Highlights
- Water heater job — a 2022 review praised a fast, well-done replacement
- Botched pipe repair — a 2022 review described water damage, mold, unanswered calls
- No response reported — a 2024 review found no contact and called service abysmal
Elston Plumbing & Heating's Google reviews split hard on one thing: what happens when a job doesn't go smoothly. In a 2022 review, a customer said "Donnie" replaced a water heater quickly and the job was done well. Another 2022 review told a rougher story — a customer said the plumber they hired to fix a pipe made the problem worse, leaving water damage and mold, and then avoided their calls to come back and fix it. A more recent review, from 2024, simply reported no response and called the service abysmal. Google shows 2.8★ from 9 ratings, built on just three written reviews. The 2022 pipe complaint and the 2024 non-response report are both worth asking about directly before booking: what happens if something goes wrong on the job, and how reachable the company is afterward.
Read the comments
Most recent comments
- 1.0Jul 9, 2024
No response. Service abysmal
— Chan VanthinView on Google Reviews ↗ - 1.0Jul 7, 2022
We hired this guy don to come fix a pipe then to have the problem be worst once this guy worked on it, he didn't fix nothing & cause the problem worse with now water damage & mold because of him,he doesn't want to fix it & is avoiding my calls. This place is not a good business,they lied & ppl should be aware.
— NellieView on Google Reviews ↗ - 5.0Feb 24, 2022
Fast & Great Service Donnie replaced our water heater. Service was quick and well done!
— jake hView on Google Reviews ↗
What does plumbing work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from ELSTON PLUMBING & HEATING. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
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