Equipment Direct Sales
Regional · 60 Brooks Dr, Braintree, MA 02184, USA
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Highlights
- Decades in business — self-reported operating since 1997, about 29 years
- Manufacturer partnerships — represents Nailor, Zehnder, Yaskawa, Berner, MagicAire, Qmark
- Not a home installer — a manufacturer's rep selling equipment to contractors and engineers
- Thin review history — only two written reviews, both from 2023, sentiment tilts negative
- Address discrepancy — one directory lists a Randolph, MA location instead of Braintree HQ
Equipment Direct Sales, known as EDSI, isn't the crew that shows up to fix a furnace — it's the manufacturer's representative behind the equipment other contractors install. Based in Braintree, the company says it's been placing HVAC gear with New England contractors, engineers, and building owners since 1997, roughly 29 years, under president Edward Goodrich and a small executive team. Its business is the equipment itself: fan coil units, water-source heat pumps, Yaskawa VFD drives, Berner air curtains, MagicAire classroom unit ventilators, Zehnder radiant systems, and Qmark baseboard and unit heaters, sold into commercial and residential jobs across the region. What actual customers say is thin. Google shows a 3.7-star average across six ratings, but only two written reviews turn up, both from 2023 — one calling them the team to use for high-rise HVAC work in Boston, the other describing trouble getting calls and emails returned. Weighed for specificity, the two roughly offset but tip slightly negative, worth noting given how little else there is to average against. Business-data listings like LeadIQ and Salary.com describe a two-decades-plus regional presence, which lines up with the company's own history — though that kind of aggregator copy isn't the same as a verified customer track record. One project database also places the company at a Randolph, MA address rather than the Braintree headquarters listed everywhere else, so it's worth confirming which location you'd actually be dealing with. Before reaching out, it's worth confirming what kind of job this even is for: Equipment Direct Sales operates as a wholesale relationship for contractors and engineers sourcing equipment, not a typical homeowner service call, and there isn't enough here yet to say how they'd handle a smaller, one-off inquiry.
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Most recent comments
- 1.0Aug 14, 2023
i would not recommend wasting your time with this manufacturers rep they are not responsive at all , they do not reply to emails they do not return phone calls and good luck getting anyone on the phone . there are plenty of replacement units out there , first co. , magic aire ect
— Areyou AwaketooView on Google Reviews ↗ - 5.0Feb 6, 2023
Best team in Boston for high-rise hvac.
— Dalton Hill-WhitsonView on Google Reviews ↗
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Added 2 new comments, added 9 new photos, established rating 3.2
- behind the score: Not a home installer — a manufacturer's rep selling equipment to contractors and engineers