Verified record
ERA Jose S. Castelo Real Estate operates out of New Bedford, and the two written accounts on file are both glowing — but they sit oddly against the business's overall Google rating of 2.7 stars from 20 ratings, so the full picture is more mixed than either the reviews or the star count alone suggest. A 2024 review from a buyer who purchased two homes through the Castelo Group credited an agent named Joey with quick, accurate communication and staying ahead of the process throughout both deals. A shorter 2023 review called the team friendly and knowledgeable. Neither account describes a problem. The gap between those two write-ups and the broader 2.7-star average is worth asking about directly — whoever ends up as your agent, and what their track record looks like, before signing on. If Joey specifically is available, the written record here speaks well of that experience; the wider number suggests it isn't universal.
I have purchased two homes through the Castelo Group. Joey was nothing short of amazing throughout the entire homebuying process for both houses. He is informative, always responds quickly with accurate information, and is always a step ahead of the whole process. Along with the two home purchases, Joey helped navigate six refi's over ten years to lower the cost of my mortgage as well. I would highly recommend Joey to anyone.
Friendly and knowledgeable.
Specializes in
Languages
Established 2.9 rating
Added 6 new photos
Transaction guidance4.8
Remote assistance4.2
Hands-on broker involvement3.8
Seller advocacy3.9