Dodge Cooling & Heating, Inc.

Dodge Cooling & Heating is a Chelmsford, Massachusetts HVAC contractor serving Middlesex County with residential and commercial installation, repair, maintenance, duct work and indoor air quality services. Its Massachusetts HVAC license is active on the state registry, and the company says it's an LG Pro Dealer and a participating Mass Save heat pump installer. It holds a 5-star average across 358 Google reviews and 4.9 stars on both HomeAdvisor and Angi. The strongest theme across its 194 reviews since 2019 is speed under pressure: reviewers repeatedly describe a technician on-site the same day, sometimes within hours, during a heat wave or an arctic cold snap, with named staff — Keith, Courtney, Justin, Mae and others — credited across years of reviews for diagnosing problems quickly and explaining them clearly. Several reviewers describe the company's help navigating the Massachusetts Mass Save rebate and loan process when converting from oil or propane to heat pumps, which more than one review called confusing without that support. Cost is the recurring caveat. A 2025 review called the service excellent but noted the company is "very expensive," and a recent review said a simple capacitor fix cost more than expected, though the customer still called it fair given the speed. Separately, a 2026 review describes a more serious workmanship problem: two heat pump stands rusted soon after installation, and when the company came back to address it, the customer watched the crew spray paint directly over the rust without cleaning or prepping it first. A 2025 review also describes an LG system that couldn't keep up with heating demand through most of a winter before the underlying issue was properly resolved. None of that is typical — the overwhelming majority of the 194 reviews describe fast, competent, well-communicated work, and the company's Mass Save and heat pump expertise in particular draws specific, repeated praise. But given the rust-and-repaint account and the recurring price complaints, it's worth asking directly about warranty terms for outdoor equipment and getting a firm, itemized price before a repair begins rather than after.