Erie Home Roofing

One recent Erie Home Roofing customer said the crew completed a full roof in two days and then put in Leaf Guard. Erie Home describes itself as a national roofing and basement waterproofing company with a service location covering Waltham, MA, and says it was founded in 1976. On Google it holds 4.7 stars from 301 ratings, on Angi 4.5 stars from 66 ratings, and its Better Business Bureau page shows an A+ grade and accreditation. A recent customer said Matt spent six hours with them, and by the time they signed they understood what they were signing. A recent customer said the roof crew completed the job in 12 hours. A recent 1-star reviewer said they were told work would stop if an issue turned up, but work continued and added an extra 20K to the bill; that customer said proof of completion required by their homeowners policy was never provided, and they had waited six weeks on a call from a regional manager. A recent 4-star reviewer said the contract specified the dump truck option for rubbish, but a dumpster sat on the driveway for eight and a half days. A 2024 customer said Matt cleared the gutters while inspecting the roof, and the crew finished the roof that day and used a magnetic rolling device to catch stray nails. A 2022 customer said an inspection found moisture beginning to rot a section of the roof, and the project was done in one day. A 2025 reviewer said they were given one price and then charged 6,000 extra after the roof was opened, and no one returned calls about a promised rebate check. A 2025 reviewer who said they never inquired about roofing said the company called 12 to 15 times a day. A 2024 customer said an old roof exhaust fan the contract said would be removed was left in, no one from Erie came for a final inspection, and a new hole in the front siding and nails in the driveway turned up. A 2023 reviewer said over 65 nails, cigarette butts and debris were left behind, cleanup took over a week, and a damaged fence was still not fixed after four weeks. A 2023 reviewer said the warranty was presented as no cost, but the contract required them to pay labor costs. A 2023 reviewer described a high-pressure sales pitch, an install months late and a deposit that was not returned. A 2022 customer said none of the workers on site spoke English, and the insurance form later emailed had no real information on it.