Exceptional Tile Inc.

Exceptional Tile Inc. is a Holliston tile installer that Jefferson has run for about ten years, going back to a 2014 BBB registration that matches the company's own account of its history. The jobs people describe run from straightforward retiles to genuinely tricky work: a 2026 review credits the crew with laying a new subfloor, backer board, and tile in an out-of-square Victorian bathroom with tight corners, and a March 2026 review described custom Delft tile set with wider grout lines around a fireplace because the tiles themselves couldn't be cut. A September 2026 review and a June 2026 review both single out Jefferson personally for clear communication and a clean finish, on a general job and a travertine backsplash respectively. What comes up again and again is that the estimate holds: a January 2026 review contrasted Jefferson's team with contractors whose quotes typically run 20% over and whose schedules slip, and an April 2025 review said simply that the crew started when promised and kept the price manageable. A March 2026 review of a full shower waterproofing and tile job added that costs stayed reasonable and any changes were communicated along the way. All ten Google reviews on file run to five stars across nearly a year and a half, six of them from just the last six months. For anyone planning a tile job, from a simple backsplash to an oddly shaped old floor, the pattern worth counting on is the one reviewers keep describing: a clear scope and price up front, then a crew that delivers on both.