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Expert Pest Control, Inc. is a Fitchburg pest-control company whose HomeAdvisor profile lists a 4.8-star rating from 65 ratings and an address at 967 South Street. The company says it has 26 years in business and serves Massachusetts, southern New Hampshire, and southern Maine, with pest control work spanning bed bugs, insects, rodents, and termites. The dated written reviews, from 2018 through 2020, repeatedly mention prompt visits, clear explanations, fair pricing, and technicians who handled ants, hornets, wasps, and inspections. Customers describe same-day nest treatment, careful follow-up when insects returned, and a one-year warranty on one remediation job. Several reviews name Tim Chance and Tony and describe them as informative, professional, and easy to reach. There is one clear counterexample worth asking about: in a September 2019 review, a customer said a bee problem remained after treatment, a promised follow-up note never arrived, and the bees continued. The broader written history is also older, with the newest quoted review from August 2020, so confirm current response times, follow-up policy, warranty terms, and who handles service today. The business was acquired by Waltham Pest Services in 2020, according to Pest Management Professional. Before booking, ask whether scheduling and follow-up now run through Waltham, what treatment plan fits the pest problem, and what happens if activity returns. It is a reasonable option to compare for routine insect, rodent, termite, or nest work, with current terms confirmed in writing.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Expert Pest Control, Inc.. Use it to sanity-check bids, then get the real number in writing.
Scales rodent, ant, and termite jobs; bed bugs scale by room count instead.
Estimated range
$130 – $340
Typical treatment around $240
“Waltham Pest Services expanded its footprint across Massachusetts, southern New Hampshire and southern Maine with the acquisition of Expert Pest Control.”
Would recommend again, as they were thorough and fair with pricing
Love it
The lady that answers the phone needs to remember who the customer is. Drop the attitude.
This person came out and I thought he got rid of the bees but did not. I phoned him again after I paid him. He told me he would come out and then leave a note in my mail box. I got no note and I keep seeing bees. Do not hire him!!
The guy was awesome and very informative
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2 changes recorded — last scanned Sep 14, 2026.