Fagone Plumbing Heating & Hvac
Local business · 30 Albion St, Salem, MA 01970, USA
Verified record
Highlights
- Emergency boiler response — replaced a failed boiler within two hours of the call
- HVAC install communication — crew explained each step of a system replacement
- Long-term customer retention — one client kept using them for AC upkeep after five years
- Boiler service fixes — corrected issues a previous plumber missed, reasonably priced
Fagone Plumbing Heating & Hvac works out of Salem, with a corporate office in Marblehead. The company says it started in 2015 under owner Nicholas Fagone as a small, community-focused shop and has grown into a name North Shore homeowners call for boiler trouble, AC installs, and heating maintenance. The story that keeps repeating in recent accounts is speed under pressure. One homeowner lost their boiler on a Friday afternoon with a house full of guests arriving; the crew showed up within two hours and had a new unit installed the same day. Another says Fagone corrected boiler-service issues a previous plumber had missed and called the pricing reasonable. On the installation side, one customer describes a multi-phase HVAC system replacement where the crew, named as Sabor, Jason, and Angel, worked through the summer heat and explained each step, and a longer-tenured customer says the AC system Fagone installed more than five years ago has kept them coming back for routine maintenance ever since. A regional review aggregator separately describes the company as known for efficient, courteous heating and AC repair work with fair pricing. Fagone markets itself across both plumbing and HVAC, and the boiler work described in these accounts sits at the overlap of the two trades, worth confirming which side of the business is handling a given job. This reads like a solid option for heating emergencies and AC/HVAC installation or upkeep around Salem and Marblehead, particularly when the job is time-sensitive; ask directly about current response times before booking.
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Update history
Established rating 3.7
- behind the score: Emergency boiler response — replaced a failed boiler within two hours of the call