Fawcett Energy

Fawcett Energy is a Weymouth heating-oil delivery company that says it's been family-run since 1894, now with fourth-generation owner Red Fawcett and his sons Rob and Ben Fawcett as the fifth generation. It delivers heating oil and services heating and air conditioning systems across a wide stretch of Massachusetts, Southern New Hampshire and Northern Rhode Island, and describes itself as a BioHeat® distributor. Google reviews run mixed and skew negative overall, at 2.4★ from 7 ratings. In a March 2026 review, a customer said a scheduled oil delivery never arrived — after being told to put diesel in the tank and given shifting delivery dates, the family was left without heat. In an April 2022 review, another customer described the company's guaranteed-price plan raising prices without notice and said a complaint about it went nowhere; similar price and service complaints appear in reviews from 2022 and 2023. On the other side, a customer writing in December 2023 described 12 years as a Fawcett Energy customer — automatic oil delivery, an annual heating tune-up plan, and a plan to replace an aging oil tank — with no problems in that time. A 2021 review described a technician named Mark diagnosing and fixing a dead central A/C the day after being called, explaining each part of the repair. Given the specific complaints about delivery reliability and the guaranteed-price program, it's worth asking directly how that pricing plan works and how delivery is scheduled before signing up.