Fawcett Energy

Fawcett Energy delivers home heating oil and installs and services heating and air conditioning equipment across Eastern Massachusetts, Southern New Hampshire, and Northern Rhode Island. The company says it's family-owned and has been running since 1894, now in its fourth and fifth generation with Red Fawcett and sons Rob and Ben at the helm, and it distributes BioHeat blended fuel. That long history hasn't translated into a strong recent reputation. On Google, Fawcett Energy sits at 2.4 stars from seven ratings, and the only review from the last six months — filed in March 2026 — describes an oil delivery that never showed up: the company kept pushing back the date, told the customer to run diesel in the tank to stay warm, and the family was left without heat. A separate account on Birdeye tells a similar story, describing a $750 hold placed on a card for a delivery that then didn't arrive, with the company saying the customer wasn't even on its list. Not every account is negative — a review aggregator describes Fawcett's technicians as knowledgeable and persistent, sticking with difficult repairs until they're resolved. But that comes from an undated third-party page, while the dated, independently verifiable review skews toward a missed oil delivery. Before signing up for automatic delivery or a service plan, it's worth asking directly how Fawcett handles delivery scheduling and what happens if a scheduled drop is missed — that's the specific complaint in its most recent, dated review. With only seven total reviews on record, this is a read to hold loosely rather than a verdict, but the available signal points toward caution on the oil-delivery side in particular.