Fenway Cleaning Services

Fenway Cleaning Services works across Boston and the surrounding neighborhoods, and the reviews keep circling back to one thing: how fast they can get someone through the door. Google shows a 5-star average from 242 ratings, Thumbtack shows 4.9 stars from 94, and the Better Business Bureau gives the company an A- grade. Move-in and move-out jobs come up constantly — cleaning an apartment before a tenant moves in, prepping a condo for listing photos, clearing pet dander and dust left by a previous tenant. Several reviews single out particular cleaners by name: Esther for a deep clean pulling grime out of an empty apartment, Claire for making sure a customer was taken care of, and Helena for fitting a large two-family into a tight pre-listing timeline. Reviewers also point to how often the company turns a booking around in a day or two, including a same-day cleaning after an Airbnb guest left a mess. Not every job lands. One customer says a move-in deep clean of an empty apartment left grease on cabinet surfaces and other spots they'd specifically flagged beforehand — the company scheduled a re-clean, but the customer reports some areas were missed again. Another describes the office forgetting an initial appointment and being slow to arrange key access. Both are worth asking about directly when booking, especially for a detail-sensitive job like a move-in or pre-sale clean. Beyond residential jobs, the company has also cleaned commercial space — a shop inside the Boston Public Market came back "noticeably clean, organized, and well cared for." For a deep clean or a move-in/move-out job on short notice, it's worth confirming upfront exactly which areas and surfaces are included, given the complaints above.