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Ferguson Plumbing Supply

National chain · 94 Liberty St, Quincy, MA 02169, USA

3.6(11)
Plumbing

Their work

6 photos

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Call (617) 471-7003Visit websiteSee on Google

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Verified record

License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗

Highlights

  • Recent shopper praisespring reviewers call the store stocked and clear to deal with
  • Hands-on counter helpstaff have gone beyond a sale to troubleshoot a fixture
  • Not an installersupplies trade parts rather than performing plumbing or HVAC work
  • Rating gapGoogle's 3.6-star average trails the five-star reviews shown here

Ferguson Plumbing Supply's Quincy branch, on Liberty Street, is a trade counter rather than a plumbing company. It's part of Ferguson's national supply network, stocking plumbing fixtures, pipe, valves, water heaters and HVAC parts for professional contractors and consumers — the company describes itself as a distributor with pro/trade account services, not an outfit that shows up to do installation work itself. Recent shoppers keep it simple: one says the store had 'everything we need,' another calls the experience 'clear' and says they'd recommend it. That echoes an older, recurring theme in the store's history — staff getting singled out by name for troubleshooting a customer's problem directly at the counter rather than just ringing up a part. Google's own tally puts the location at 3.6 stars from 22 ratings, noticeably lower than the run of five-star reviews quoted here, so there's a wider spread of opinion than what's captured in full text. Nothing negative has surfaced in the past six months. One quirk worth knowing: a five-star review on file references a 'Taunton location,' even though this listing is for the Quincy address — a reminder that reviews across Ferguson's many Massachusetts branches sometimes get mixed together. This is the stop for tracking down parts, getting a quick opinion on a fix, or opening a trade account — not for hiring someone to actually do the plumbing or HVAC work. Bring your own licensed plumber or contractor, or ask the counter staff for a referral.

Read the comments

Most recent comments

  • 5.0May 14, 2026

    This Taunton location is excellent. They carry everything we need

  • 5.0Apr 14, 2026

    Helpfull, clear and highly recommend!

  • 5.0Dec 9, 2025

    Ray and Shane from the Quincy location were absolutely outstanding! From the moment I walked in, they were friendly, approachable, and clearly took pride in their work. As a homeowner, even with significant plumbing and mechanical experience supply houses can sometimes be off-putting, but they made the entire process simple and stress-free.<br><br>They went above and beyond—working seamlessly with the manufacturer, asking the right questions, and even sharing helpful tips that made a big difference. Their professionalism and genuine willingness to help stood out, and it’s clear they care about delivering the best experience possible.<br><br>I couldn’t recommend them more highly—thank you, Ray and Shane, for making what could have been a complicated process so easy!

    Jason ThompsonView on Google Reviews
  • 5.0Nov 25, 2025

    My kitchen faucet spray head had extremely weak flow. I went to Ferguson Plumbing Supply in Quincy to ask about replacement options. Ray was extremely helpful - he even offered to take a quick look at my spray head and used a specialized tool to clean the aerator for me as a kind gesture. Thanks to his help, the faucet is working perfectly again. I appreciate Ray's professionalism and excellent customer service.

  • 5.0Aug 12, 2025

    Under construction currently but still easy in and out

Specializes in

Plumbing

Also offers

HVAC / Heating & Coolingfaucet aerator cleaning

Languages

English

Update history

  1. Added 11 new comments, added 6 new photos, established rating 3.6

    • behind the score: Not an installer — supplies trade parts rather than performing plumbing or HVAC work

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