FERRARI'S APPLIANCE

A recent customer called about a dryer around 8 on a Saturday morning, and by 11am it had been evaluated, the part obtained and the dryer repaired. That is the repair side of Ferrari's Appliance, a Naugatuck appliance store that also sells, delivers and installs machines. The company says it has been in business for 32 years, and its BBB grade is A+. Daeshan diagnosed a dryer problem for a recent customer and had it repaired and working in less than an hour. A recent customer with a less than 3-year-old oven said technician Billy diagnosed a defective part, then came back and installed the replacement part once it arrived from the manufacturer. A 2025 customer said their old oven's element went right before Thanksgiving and Ferrari's was able to locate the part; that customer said the repair tech, Dave, vacuumed before he left. A 2025 customer said service man Bill Herens came after hours twice to help with a dryer. A 2025 customer said Josh and a colleague got a large old fridge out through a tight doorway and then installed a new, smaller fridge. A 2025 customer said a fridge delivery left them with no fridge for 5 days. That 2025 customer said the old fridge was taken down the stairs the next day, putting a hole in the wall and scraping the stairs, hallway and freshly painted front door. A 2024 customer said they spent over 300 dollars in repair fees on a Samsung top-loader washer and the problem was still not fixed. A 2024 customer said they paid a $122.30 service price for a look at a microwave. A 2023 customer said a technician did not show for a repair, the wrong parts were replaced, and a dishwasher then leaked, damaging sheetrock and a light fixture in the basement.