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Finesse LLC is a Massachusetts flooring contractor focused on hardwood refinishing, dustless sanding, staining, and commercial wood-floor work. Angi and HomeAdvisor place it in the Lowell/Chelmsford area and show 4.8 ratings from 31 and 23 ratings respectively, with 29 and 19 years of experience reported by the platforms. Recent Angi customers describe refinishing after another contractor's poor work, familiarity with Loba finishes, and a willingness to resolve issues. A September 2025 customer said the work was good but the finish color was changed without clear agreement and two follow-up visits were missed. An older August 2018 review reported a last-minute scheduling change and wall marks from one installer, while noting the first room came out well. The platforms disagree on the displayed overall rating: both current source-rating rows show 4.8 from review counts, while other profile rows show 4.0. Confirm the finish color, change-order process, installer assignments, and follow-up commitments in writing before booking.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Finesse LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
Out floors look beautiful! When there was an issue Bruno and his team went all the way to resolve it to our satisfaction. Honest and reliable contractor, proud of their work.
They did a good job, BUT never asked us about the finish we wanted and they changed the colors of our floors by many shades. Agreed to put an extra tinted coat on but didn't show up twice. So I'd be very careful about communicating what you want with this company, if you are going to hire them.
Bruno did an amazing job with our floors! My wife and I recently just bought our first house and the floors needed to be re-done. We sanded and refinished the floors. Bruno was very professional and very responsive when I had any questions. Our floors came out beautiful and would 100% recommend him to anyone else!
Finesse came in a pinch and refinished our floors after a previous contractor did a poor job. Finesse and the crew are familiar with Loba, which is hard to come by in our area
Working with Bruno has been an absolute pleasure. He went above and beyond taking care of our project even within tight time constraints. He also did the carpet on our second floor as well. I would recommend him to anyone I know and even those I don’t. I would hire him again in a second. At this point he is like a member of the family.
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1 change recorded — last scanned Sep 4, 2026.
Trusted by contractors5.0
Tile craftsmanship5.0
Careful prep for clean finishes5.0