Smart Flooring

Smart Flooring is a family-owned flooring and renovation company run by Thiago Gontijo, who says he started in the trade at 19 and now has over 20 years of experience; the company works across Massachusetts, New Hampshire, Maine and Rhode Island installing hardwood, laminate, vinyl, carpet and tile, and taking on bathroom, kitchen and basement remodeling. The company states it holds a Massachusetts Construction Supervisor License. Several reviews describe being referred through Floor & Decor stores, where regional project manager Felipe Cardoso and others coordinate installs. The scale of this operation is unusual — 176 reviews from 2023 through 2026, with 36 in the past six months alone and none of them negative. A June 2026 review describes a full shower rebuild after ice-dam water damage, referred by Floor & Decor and coordinated by a team lead. A March 2026 review describes leveling an uneven basement concrete floor before installing engineered hardwood, baseboards and matching stair treads. Multiple reviewers describe repeat business — one March 2026 review describes using the company twice, citing consistent attention to detail both times. Reviewers repeatedly name individual crew leads — Thiago, Felipe, Erik, Fernando, Wendell — describing precise measurements, clean thresholds between rooms, and minimal wasted material. One March 2026 review, rated four stars, notes good communication on a more complex tile pattern install without describing any real problem — a rare non-perfect score in an otherwise unbroken run of five-star accounts. For flooring, tile, or small remodeling work across Massachusetts and neighboring states, Smart Flooring's combination of scale, consistency, and named crew accountability makes it a strong option — the volume of recent, detailed praise is hard to match.