First Class Plumbing
Local business · 20 Jewett St, Quincy, MA 02169, USA
Verified record
- MA plumbing licenseVerified active
- A+ BBB ratingAccredited business
- 1 review in the last 6 monthsNo negatives
Highlights
- Active MA plumbing license — verified current by the state registry
- A+ BBB rating — accredited business member since 2003
- Same-day repair — recent Google review praised fast explained fix
- Niche system expertise — reviewer credits fixing rare Baxi Luna boilers
- Thin review record — only two detailed reviews found across sources
First Class Plumbing & Heating has run out of 20 Jewett St in Quincy since 1998, according to its own site, with David A. DiBona listed as president. It's a member of the Quincy Chamber of Commerce and describes itself as a plumbing, heating, and cooling outfit covering Quincy, the rest of Greater Boston, and the South Shore. Its Massachusetts Master Plumber license is active, and the Better Business Bureau has it accredited at an A+ since 2003 — a credential that predates most of what shows up about the company online. Written customer reviews are harder to find: the most recent, from this January, describes a same-day fix on a leaking exterior pipe with the pricing explained up front before the work started. Quincy's own permit records back up a longer history behind that one review — more than 100 plumbing permits pulled over the years totaling roughly $214,300 in work, the kind of steady volume that never shows up in a star rating. It's also OSHA 10-hour and NFPA hot-work certified, and holds a Baxi certification for servicing European combi boiler systems — equipment that turns up in older Quincy-area homes and can stump plumbers who don't work on it regularly. What's thinner is an independent review trail: outside BBB and a scatter of small directories, there isn't a large, current sample to check that one recent review against. For a routine leak or an older heating system, the combination of an active license, a two-decade BBB record, and specialty boiler certification clears a reasonable bar — just ask directly about current turnaround time, since the public review count is too small to gauge consistency on its own.
Read the comments
Most recent comments
- 5.0Jan 20, 2026
First Class Plumbing was great to work with. I had a leaking exterior pipe and they came the same day to fix it. They walked me through the pricing and explained the work. I highly recommend them.
— Danielle PillionView on Google Reviews ↗ - 5.0Apr 27, 2025
Thank you Dave and the First Class crew! I needed a new heating system installed and they came and installed everything. They showed up right away and explained what they were installing and how to use it perfectly. Since installing they have serviced every year, We are 3 years since install and no issues, everything works perfect! Thank you!!
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Update history
Added 2 new comments, verified active license, established rating 3.6
- confirmed against the state license registry
- behind the score: Thin review record — only two detailed reviews found across sources