Local business · Quincy, MALocal business · 20 Jewett St, Quincy, MA 02169, USA
Verified record
First Class Plumbing & Heating is a Quincy shop that's been running since 1998 — the company says nearly three decades in business — led by President David A. DiBona, described on its site as hands-on and having started the company out of a wish to help people. It covers plumbing, heating, and cooling work across Quincy, Greater Boston, and the South Shore. The written record is short but consistently positive. In a January 2026 review, a homeowner said the company fixed a leaking exterior pipe the same day it was called and walked through the pricing before starting. In a 2025 review, another described a full heating system install where the crew explained how to operate the new equipment and has returned for a service visit every year since — three years in with no issues reported. Separately, an undated mention on a French-language directory site credits the company, and specifically a technician named David, with troubleshooting a hard-to-service Baxi Luna boiler setup — which lines up with the company's own listed Baxi-certified-technician credential. Its Massachusetts plumbing license is active, and it carries a BBB A+ rating with accreditation dating back to 2003. Only two customer reviews are on file despite the company's long run, so there isn't much of a written track record to weigh beyond these two accounts and the Baxi mention. For a straightforward repair or a full heating-system install in the Quincy/South Shore area, this reads as a small, established operation with a specific niche in Baxi boiler equipment — worth asking about directly if that's the system in the house.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from First Class Plumbing. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
“These guys are incredible. We've had such a hard time finding people who know Baxi Luna systems and through a very roundabout series of calls we found First Class. David talked me through a series of steps to test the systems (we have 3) and troubleshoot”
First Class Plumbing was great to work with. I had a leaking exterior pipe and they came the same day to fix it. They walked me through the pricing and explained the work. I highly recommend them.
Thank you Dave and the First Class crew! I needed a new heating system installed and they came and installed everything. They showed up right away and explained what they were installing and how to use it perfectly. Since installing they have serviced every year, We are 3 years since install and no issues, everything works perfect! Thank you!!
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Established 3.8 rating