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First String Plumbing, Heating & Cooling carries a 5-star Google average across 73 ratings. Its website lists drain cleaning, leak detection, repiping, sewer line repair and water heater installation and repair, names a service area that includes Greenwich, Stamford, Darien, Norwalk, Rye and White Plains, and says the business has been operating 43 years. A recent customer said the company replaced their boiler, with Nick giving advice and managing the project while John and Shane troubleshot unexpected issues in the old house. A recent customer wrote that the company changed the pilot assembly on their boiler and the gas piping from the gas valve to the pilot. A recent customer said John and Shane installed a new backflow preventer and pressure reducing valve and did full maintenance on the furnace and water heater. A recent customer said John and Shane replaced their water heater and added an expansion tank and an emergency auto shut-off valve. A recent customer wrote that the company replaced the water main, upgraded old valves to ball valves and installed new hose spigots, finishing the day after they came to look. A recent customer said the owner, Nick, walked through the entire house with them, and that John redid all of the PVC waste lines and copper water lines in the basement. In Greenwich, a recent customer said Nick's team installed a gas line to a BBQ and pizza oven. A recent customer said John and Shane snaked the line before repairing a washing machine drainage problem. A recent customer said they received a text naming who was coming, with photos, before the visit. A 2026 customer said the company arrived within a few hours after a mistake was found in the install of a bathroom drain vent, gave an up-to-code fix immediately, and came back with materials to complete the permanent fix.
Typical your area range for this kind of work, from regional averages — not a quote from First String Plumbing, Heating & Cooling. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
John and Shane did a fantastic job troubleshooting multiple issues with several toilets.They walked me through everything and were very patient. Great guys, great company. Will be calling again!
John and Shane were both great. They gave us two options and we are happy with the work and options. We may be calling them soon for option two! Will definitely be calling again!
It took me a while to find truly good plumbers, but there is honestly no one better than them. Nick’s team is fantastic and incredibly experienced. Every time we’ve had an issue, they’ve identified the problem extremely quickly and provided us with the best solutions. John and Shane came today to fix a couple of things that had previously been installed by other plumbers who simply didn’t have the same level of knowledge and experience. They are both absolutely wonderful, incredibly friendly, professional and patient. They take the time to explain everything clearly, make sure you understand what’s going on, and their work is fantastic. On top of being excellent at what they do, they are genuinely such lovely people. If you’re lucky enough to have John and Shane come to your home, they’re truly a gift to your day! We couldn’t be happier with Nick and his entire team. I recommend them 100%
Excellent service! John & Shane were very professional, responsive, and friendly. Since we were getting close to the insurance company’s deadline for completing the installation, they came promptly and completed the job quickly and professionally. Highly recommended!
John & Shane came and replaced my water heater. They also added an expansion tank and an emergency auto shut off valve. I could not be happier with their work. First class service!
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1 change recorded — last scanned Oct 14, 2026.