Floor Coverings International North Boston

Floor Coverings International North Boston is a Salem franchise run by Bill Crouch, offering in-home consultations — hardwood, luxury vinyl and carpet samples — for customers across the North Shore, including Marblehead, Swampscott, Salem and Danvers. The company incorporated in 2022 as Gonzo Flooring Enterprises, Inc., though HomeAdvisor's profile for it claims 14 years of experience — likely the parent franchise brand's history rather than this specific location's. The one detailed account on the books, an October 2022 review, describes Crouch arriving on time with a broad set of samples, pricing out options against a budget, and then completing a three-day luxury vinyl install on schedule with no added or hidden fees — reportedly overseeing quality down to the last detail. That single review is also the entire basis for the 5.0★ shown on both Angi and HomeAdvisor. Before calling, know that BBB's most recent look at the business, from July 2026, lists it as Not Rated and not accredited, and states BBB believes the company is no longer in business — worth confirming directly, since the corroborating record here is thin: one review, one local mention.