Ray's Wood Floors

Ray's Wood Floors is a small, owner-run hardwood flooring shop in Salem — installation, refinishing, and repair — according to a Better Business Bureau listing that puts owner Ray Richard and a single employee behind the business, established in 1991. The company's own site tells a longer story, dating its North Shore work back to 1975, and describes itself as bringing decades of experience and detailed woodworking knowledge to the trade. The founding date doesn't quite square between the two, but either way this is a business with real tenure, not a new outfit. What people say about the actual work is uniformly positive, if thin. Angi and HomeAdvisor each show a perfect 5.0 out of six reviews — the same six reviews, mirrored across both sites — praising the installation and refinishing work, and both list 35 years of experience for a family-run operation. Its own site adds customer testimonials and cites a 4.9-star rating on Google, though that figure isn't independently confirmed here. A Nextdoor thread about hardwood-refinishing demand on the North Shore surfaces the name too. Worth asking about before booking: everything reviewable dates to 2022, with nothing verifiable since — a reasonable thing to confirm directly for a business with this much claimed tenure is current availability and recent references. It also isn't BBB-accredited, and BBB has no rating on file, which isn't unusual for a shop this size but is one more gap in outside verification. For someone refinishing existing hardwood or trying to match new flooring into an older house, Ray's Wood Floors has the kind of long, specialized history that fits the job. Just confirm current pricing, scheduling, and recent references directly, since nothing here has been refreshed in a few years.