M & W Hardwood Floor Service

M & W Hardwood Floor Service works out of Salem and is built around one job: sanding, refinishing, and installing hardwood floors for homes on the North Shore. The owner says he's handled flooring work in the Greater Salem area for about a dozen years, runs the crew himself, and the business has been open since 2017 per BBB's file. The Google history is unusually consistent — 33 of 34 reviews from 2022 through 2026 are five stars, and the same specifics keep repeating: the crew seals off cabinets, pictures, and adjoining rooms before sanding, then spends part of each day cleaning up dust as they go. In a 2025 review, a homeowner described a full gut renovation of an 1870s home where the crew installed new red oak flooring and leveled the entire subfloor so rooms flow without threshold pieces between them; another, from 2022, described stripping and refinishing 35 carpeted stairs and four levels of handrails in a townhouse, a job that took close to three weeks. Several customers say they've brought the crew back a second or third time for other rooms. A 2024 Reddit thread about Salem-area services independently named them for a 'fantastic and reasonably priced' floor and staircase job. The one sour note is a 2023 review describing two missed estimate appointments with no apology — a scheduling complaint rather than a workmanship one, and it sits well outside the recent run of five-star jobs. One thing worth double-checking: a 2025 review names the business 'Amendola Flooring' while describing the same Jose and crew, and it's not clear why — confirm you're booking the outfit at 3 Summit Ave before paying a deposit. This is a solid call for a full refinish or an awkward install — mismatched wood, old subfloors, tricky staircases — where the reviews consistently point to careful prep and daily cleanup. Given the one no-show report, get a firm appointment time in writing, and ask about current lead times since it's a small crew.