Floros Plumbing and Heating

Floros Plumbing and Heating is a Melrose, Massachusetts shop that reviewers keep hiring for the same kind of call: a water heater on its way out or a leak that needs tracing. On Angi, the company holds a 5.0-star average across 376 ratings, with 97 percent of those five stars, and its listing carries a three-time Super Service Award along with a 2013 Angie's List Best Contractor Award. The reviews back up the accolades with specifics. In a March 2026 write-up, a customer who had a 75-gallon gas water heater replaced described the crew as prompt and thorough, said pricing was transparent with no surprises, and noted they coordinated the job by text so photos of the space could be shared in advance. A February 2026 review of a leak repair said the technician showed the source of the problem and walked through the fix before starting, calling it rare to find someone that honest and clear. Earlier reviews, from December 2025 and September 2025, echo the same pattern in fewer words — jobs finished quickly and without complaint. A manufacturer partner, State Water Heaters, has also publicized Floros as Angie's List's pick for Best Plumbing Contractor in the Boston area, an outside nod that lines up with the Angi record rather than standing apart from it. Nothing in the record raises a flag — there's no complaint on file to weigh against the praise, so the main thing to confirm before booking is simply availability and pricing for your specific job, since the reviews on hand lean toward water heater replacement and leak diagnosis rather than the full range of plumbing work. For a water heater swap or a leak that needs a clear explanation before the wrench comes out, this is a shop with a documented habit of doing exactly that.