Fort Hill Plumbing & Heating

Forty-eight permitted jobs, and not one customer review anywhere. That gap is the whole story of Fort Hill Plumbing & Heating, a one-person Newton shop whose paper trail is written entirely in building permits rather than in star ratings. The permit history is the substantive part. BuildZoom counts 48 permitted projects, eleven of them in the last three years, at a typical size around $8,250 — bathroom and kitchen rough-ins, boiler swaps, gas fittings and condo gut renovations spread across Brookline, Belmont, Milton, Newton and, in 2024, a three-bathroom job in Marblehead. It is steady residential work at modest ticket sizes, done by a business that BBB records as starting on 1 January 2022 with a single employee, and that BuildZoom lists under owner Vien Dargon. The Better Business Bureau shows an A+ grade with no complaints on file — but the same page states plainly that the company is not BBB accredited, and the file was only opened in November 2022. An A+ on a file that thin reflects an absence of trouble, not a body of verified customer experience. What to ask about before booking is the licensing. BuildZoom lists a Massachusetts plumbing business licence, #4466, alongside two City of Newton numbers that it marks inactive or cancelled — and it flags its own entries "License Not Verified". None of that has been confirmed against the state registry here, and BuildZoom prints each Newton number twice under two different licence types, which is a reason to treat the whole bundle as bookkeeping rather than credentials. Ask for the current plumbing licence number and check it directly with the Massachusetts Board of State Examiners of Plumbers and Gas Fitters before work starts. The honest summary: this is a small, permit-active Newton plumbing and heating operation with a real, verifiable municipal work history and no customer commentary at all to weigh it against. If you want references, you will have to ask for them yourself.