Fred L. Webster Co.,Inc

Kyle and his team are responsible and attentive to detail. Overall, I am satisfied with the services provided and would hire them again.

I recently had my bathroom remodeled by Fred L. Webster Co., and I couldn’t be happier with the entire experience. From the very first consultation to the final walkthrough, everything was handled professionally, efficiently, and with great attention to detail. Kyle Webster was absolutely fantastic to work with—knowledgeable, responsive, and genuinely committed to making sure everything was done right. He kept me informed every step of the way and made the whole process smooth and stress-free. The quality of the work exceeded my expectations. The craftsmanship is top-notch, and the finished bathroom looks amazing. It’s clear this company takes pride in what they do. If you’re looking for a reliable and skilled plumbing company for a remodel, I highly recommend Fred L. Webster Co. and Kyle Webster. Truly a 5-star experience from beginning to end!

Fred L. Webster Plumbing has handled multiple projects in my condo—including a full kitchen remodel, bathroom remodel, mini split AC/heat installation, and a hot water heater—and every single job has been done with care, accuracy, and real pride in the quality of their work. Kyle Webster, in particular, is amazing to work with. His communication is always clear, timely, and honest (which is rare these days). I never feel out of the loop, and everything runs efficiently from start to finish. Pricing has always felt fair and transparent, and the quality of work truly speaks for itself. I appreciate and respect a family-owned and operated business that has been around for over 100 years! Also—bonus points for just being genuinely good people. It makes a difference. If you’re looking for a plumbing company you can trust long-term (not just for a quick fix), this is it. Highly recommend!

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Zero Stars - Absolutely terrible company. I found a leak in my hot water line on a Saturday and called them immediately. They told me they could come Monday at noon. I said I wasn’t available Monday, but could do Tuesday morning. They agreed to 8:30am Tuesday. Then Tuesday morning they texted saying they couldn’t make it until “11-ish.” I couldn’t wait that long, so I told them I’d work from home Wednesday instead. They said no problem, they’d be there Wednesday morning. Wednesday comes… and nothing. No one shows. I text them at 11am— they say they’ll be there “soon.” I follow up at 2pm— no response. I follow up AGAIN at 4pm— nothing. Finally at 4:30 they say they can’t make it and will try tomorrow. I ask what time— no response at all. Thursday morning I text them saying, I just need to know if you can do this job or not? They say 10am. Then they ghost me the rest of the day. Friday morning I text again— they suddenly say someone will be there “any minute.” The guy finally shows up around 10am (hours late) just to take photos of the leak… photos I had already sent them on Saturday. He says it’s an easy fix and someone will come later that day to repair it. Shockingly— no one ever shows. No calls, no texts, nothing. This company is a complete joke and should honestly be embarrassed to call themselves professionals. I ended up calling another plumber Friday night, and he came out Saturday morning on time and fixed it in under 20 minutes. Save yourself the headache and go literally anywhere else