Tavlee

Fresh Start Contracting Corp

Local business · 30 B St, Burlington, MA 01803, USA

4.0(40)
General Contractor / Remodelinggut renovationhome additionskitchen remodeling

Their work

68 photos

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Verified record

Highlights

  • Verified registrationMassachusetts home improvement contractor licence is active
  • Large project record100 permits, valuations reaching $762,800
  • Award historyBest of Houzz and BRAGB PRISM awards across years
  • Project managementreviewers name managers and cite steady contact
  • Detailed estimatescustomers describe transparent up-front budgeting
  • Quality controlone-star accounts cite uncaught subcontractor mistakes
  • Getting fixes donereviewers report pushing to have errors corrected
  • Permit activityonly about two permitted projects in three years
  • Driver conductseparate complaints about aggressive company-vehicle driving
  • Not BBB accrediteddespite carrying an A+ BBB grade

Its Massachusetts home improvement contractor registration is active — the kind of plain credential that matters when the job runs into six figures, and on Houzz this firm's typical project is listed at $100,000 to $750,000. Fresh Start is a Burlington-based residential general contractor working across Greater Boston, generally alongside architects and designers, with a List Services division that handles maintenance and small work after the build is done. Houzz says Ben O'Sullivan Pierce and Nick Stamos founded it in 2006; the BBB puts the business start at 2004 and counts 22 years. The company describes a 40-person in-house team of project managers and lead carpenters. The work reads big. A hundred permitted projects sit on the record, concentrated in Somerville, Newton, Needham and Waltham — full gut renovations, rear additions, dormers, porches, kitchen and bath work — with valuations running from roughly $19,000 to $762,800. Homeowners rate the firm 4.9 across 98 Houzz reviews and 4.6 across 69 on Google, with Houzz sub-scores of 4.8 for work quality, 4.8 for communication and 4.7 for value. The awards are not decorative filler either: Best of Houzz Service four years running, Best of Houzz Design three, and BRAGB PRISM Silver awards in 2021, 2022 and 2023. In the most recent review a homeowner singled out the project manager by name, said the job came in on time and on budget, and noted that neighbors remarked on how courteous the crew was. Two things belong in the other column. The older review history is not uniformly glowing — a small number of one-star accounts center on subcontractor workmanship, on quality control that failed to catch mistakes, and on customers having to push to get errors corrected. Separately from the work, more than one person has complained about aggressive driving by a company vehicle; in one of those the owner returned the call and apologized. The other is volume. Building permit records show only about two permitted projects across the past three years, against a hundred over the company's life, and just one review has landed in the last six months. Its BBB page carries an A+, though the company is not BBB accredited. For a full-gut renovation or an addition where you want detailed estimates up front and a project manager who stays reachable, this is a well-credentialed firm with a long record and a verified registration. Before signing, ask directly how subcontractors are supervised and who is responsible for catching mistakes before you do — that is the single thread running through the unhappy accounts.

Read the comments

Most recent comments

  • 5.0May 8, 2026

    Fresh Start did an amazing job. Everyone did a great job and a particular shout out to Mark Tuttavilla,the PM. He was very communicative,attentive to detail,personable,honest and went the extra mile. Alex and Lucas were great at all these skills,too. Neighbors commented at how courteous everyone was to deal with. What could have been a stressful time during the renovation was actually not because they took care of everything like subcontractors. And project was done in good time and on budget!

    nava niv-vogelView on Google Reviews
  • 5.0Jan 21, 2026

    We had a fantastic experience with Fresh Start for a complex renovation in Beacon Hill. Our team was in perfect communication with us throughout, such that we were always updated and therefore involved in decision-making always, as we wished. The team has fantastic EQ throughout, and have deep experience with large, elegant renovations. The attention to quality never lapsed - we never needed to be concerned about shortcuts. As we had learned with four previous renovations and a full house build in the suburbs, timing is always a challenge: yet this was a full-gut, complete renovation of an apartment that had not been renovated in a century - and still, we finished within the range of our estimated completion. We became very fond of the whole team, appreciated prompt punch-listing and support from Ben and the entire company throughout. Our home is exquisite and surpasses what we could have imagined - we are very grateful!

  • 5.0Dec 20, 2025

    Fresh Start really cared about my house and showed exemplary attention to detail. They brought the entire project in under budget and within the projected timeline, with excellent communication throughout. Their expert coordination of a multi-phase kitchen and bathroom remodel, and experienced navigation of Cambridge inspection processes, made everything go smoothly -- not easy when renovating a 170-year-old house that predates existing building codes. The final product is a beautiful, updated house that is much more comfortable because of these renovations. I would definitely recommend Fresh Start to others!

    Kelly MatthewsView on Google Reviews
  • 5.0Nov 16, 2025

    Our work with Fresh Start was top notch from start to finish. They provided the most detailed estimates up front, incredibly professional site and project management, and the ultimate transparency throughout the project. The work of FSC and their team is absolutely beautiful. We lived through a major addition - it never felt intrusive to us, and it never seemed to be a burden to them. Every contractor that was recommended to me came with a "they're great, but ...". There's no "but" with FSC. Would use them again in a heartbeat.

  • 5.0Aug 6, 2025

    Edit: left the owner a voice mail and he called me back right away and said he will speak to the driver in question. One of your employees wasn't letting me merge in, then pulled into the other lane, sweared at us, sped up and as I got close to him he cut us off aggressively with my 2 year old in the car. Not smart to do in a company vehicle and extremely dangerous behavior. No issue with the company itself and the owner seemed sympathetic and apologized for his employees behavior.

Specializes in

General Contractor / Remodelinggut renovationhome additionskitchen remodelingbathroom remodeling

Also offers

Bathroom RemodelKitchen RemodelWindows / Siding / GuttersCarpentrybasement finishingcustom home buildingstructural framingdormer constructionporch constructioncustom cabinetssiding installationproject management

Service area

Boston, MABrookline, MACambridge, MACharlestown, MAMedford, MANewton, MAQuincy, MASomerville, MA

Languages

English

Update history

  1. Added 40 new comments, added 68 new photos, verified active license, established rating 4.0

    • confirmed against the state license registry
    • behind the score: Quality control — one-star accounts cite uncaught subcontractor mistakes

What does a remodeling project cost in Greater Boston?

Typical Greater Boston range for this kind of work, from regional averages — not a quote from Fresh Start Contracting Corp. Use it to sanity-check bids, then get the real number in writing.

Estimated range

$23,000 – $35,000

Typical remodeling project around $29,000

See the full Greater Boston cost guide →

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