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Fuse HVAC & Appliance Repair is an Andover repair outfit that works on both sides of its name: furnaces, AC and a water heater, and dishwashers, dryers, refrigerators and an oven. It shows 4.6 stars from 43 ratings on Google and 4.6 from 53 ratings on Thumbtack, where it is listed as a 2025 Top Pro, and its written reviews all date from 2025. The appliance stories carry the detail. In an October 2025 Thumbtack review, a customer said two other companies had told them diagnosing a dishwasher would cost more than replacing it; Fuse was called at 10:00AM, a technician arrived by noon and had it fixed by 1:00PM. A September 2025 customer with a refrigerator about 23 years old said the technician came out 4 times under the 90 day warranty until it worked. Another September 2025 customer said a dryer was fixed and cleaned out, and was found full of lint and dog hair. In August 2025, a returning customer said Dmitry brought detailed schematics for a dishwasher and tested every component. On heating and cooling, an October 2025 customer said the free diagnosis of a faulty furnace gas valve took a couple of hours, and when the furnace failed again after the fix the crew came back the next morning to replace the limit switch. A December 2025 reviewer wrote that Fuse was the only company in the area that would take a compressor replacement on a 4 year old unit through the warranty process. Four 2025 Google reviews give 1 star. In October 2025, one customer called a $200 charge for about 40 minutes and emptying water from a dishwasher's flood-sensor tray high; another that month said the owner was rude, late and extremely unprofessional. A September 2025 customer said the washer was still broken with no word from the technician, and a May 2025 reviewer said the technician did not show up or call to cancel.
When I got a failed compressor on a 4 year old hvac unit, FUSE was the only company in the area who accepted the job which required going through the warranty process to get it replaced. And They were EXCELLENT!!!
Waiting for Dimitri to get back to me with plans on repairing my system!
Fast return of my request. Demitry showed up on time and fixed the issue with furnace so now heat is blasting out. Will definitely use Fuse HVAC in the future.
Competitive pricing and professional service.
They installed a new water heater within a day to accommodate my request and now my family can take warm showers.
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2 changes recorded — last scanned Sep 22, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Fuse Hvac & Appliance Repair. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200