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In a November 2023 Google review, a customer said that twice in about three years they forgot to put their bins out, and both times the driver walked down the driveway, got the cans from beside the house and emptied them — the first time with a trainee along. Gauthier Trucking, based at 5 Gauthier Drive in Essex Junction, hauls household trash and recycling; its website says it has 60 years of industry experience and, elsewhere, 76 years in business, and lists Burlington, Addison, Chittenden, Franklin and Grand Isle as its service area. Its Google page shows 3.7 stars from 55 ratings, and its BBB grade is A+. In an October 2024 review, a customer said this was the third time in a year they forgot their bins and the drivers stopped, walked to the back and got them. In July 2025, a customer whose garbage raccoons had strewn across the lawn came home twenty minutes later to a clean scene, crediting Mary and her helper. In an August 2025 review, a customer who switched from Casella after decades praised Denise in the office and their driver, Travis. In October 2025, a condo association's previous trash company had pulled its dumpsters right before Thanksgiving; the reviewer said Denise was very kind and set their mind at ease, and the company came within the hour with a few dumpsters. In February 2025 a customer said their recycling had not been picked up for almost a month and they were switching companies. In August 2025 another said the crew took their recycling but left their trash, with no follow-up, after many poor experiences over ten years. In May 2026 a reviewer biking with a toddler on the back said one of its drivers almost forced them off a residential street in the Old North End. In July 2025, a driver said a Gauthier truck nearly pushed them out of their lane near SBHS in a school zone, and the supervisor never called back. In March 2025, a reviewer said a driver backed up in the middle of E Allen Street to turn onto Roland Street and nearly hit their car. Google reviewers in February 2024 and April 2025 described trash falling out of the backs of its trucks. In a July 2026 r/vermont comment, someone trying to set up household trash pickup said the person setting up accounts kept insisting they needed a dumpster. In an August 2024 r/burlington comment, a commenter said the company dropped a dumpster on a customer's car at work and paid only after camera footage was reviewed.
“I tried Gauthier and the crazy lady who sets up their accounts just kept screaming at me that I needed a dumpster when I was trying to set up regular household trash pickup.”
“There is a Trump flag in one of the Gauthier’s trash trucks - seen in Shelburne.”
“They also dropped a dumpster on a customer car at work and said nothing, had to go full inspector gadget and roll the cams back to get them to pay for it.”
“Put them in the door of every house with a gauthiers bin!”
“Multiple other garbage companies come down our street, but Gauthier's leaves a trail of ooze.”
“Her family owns Gauthier Trucking, a garbage and recycling removal company.”
“A spokesperson at Gauthier Trucking, another key player in Chittenden County, declined to comment.”
“Violence erupted Wednesday outside Gauthier Trucking.”
I cannot speak to the actual services provided by this business. They need to consider better training for their drivers. Today I was biking with my toddler on the back of my bike and one of their drivers almost forced me off the road. It was a residential street in the Old North End, and they nearly side swiped me to beat me to the red light that was maybe 20 feet ahead. Ridiculous.
I can only say good things about this company. Our condo association was in a bind, as the previous trash company we were doing business with came and picked up their dumpsters 3 days earlier than agreed upon. We were left without dumpsters right before Thanksgiving. My mind immediately envisioned piles of turkey carcuses with no where to go! When I called Gauthier and spoke with Denise, she was very kind and set my mind at ease. They were able to come within the hour and supply us with a few dumpsters to carry us through the holiday. I'm so glad we decided to switch our service to Gauthier for trash removal. They have consistently shown up on the days they said they would and the driver was very nice to talk to. Thank You!!!
Two generations of my family have received wonderful waste removal service from Gauthier. Highly recommended!
This past week they picked up my recycling bin but left my trash… no follow up as to why? Had many poor experiences over the last 10 years with Gauthier’s with very little effort to rebuild the relationship, just a “it is what it is” type of response.
We recently switched from Cassella after decades of using them to Gauthier and we couldn't be happier. From talking with Denise in the office who is very pleasant and easy to work with to having Travis as our driver who is just great, we are very pleased we made the switch. If you are looking for a waste disposal option that has a local vibe compared to the corporate one that Casella has evolved into, then I can't recommend Gauthier Trucking enough.
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1 change recorded — last scanned Oct 23, 2026.