Gibbons Electric

Gibbons Electric is a Medford-based electrical contractor with an A+ Better Business Bureau grade and a 4.6★ average across 50 Google ratings. The names that keep coming up across the record are Ken and Steven, described as the ones actually doing and overseeing the work. Panel and service upgrades are the recurring job. A 2024 review describes a 200-amp service upgrade finished in two days, and a 2025 review describes a full circuit-breaker panelboard replacement after water damage rusted the old one out, done in a single day. EV charger installs come up often too — in one 2025 review, Gibbons identified a charger with load management that avoided a costlier 200-amp upgrade the customer expected to need. Knob-and-tube removal from older two-family homes shows up in 2024 and 2025 reviews as well. The record isn't spotless. A 2024 review describes a bid representative as inflexible and 'entitled', and a 2023 review describes a final price roughly double the estimate, with an office that wouldn't explain the increase. More pointedly, a June 2026 Reddit thread in r/ArlingtonMA carries two specific complaints: one describes an EV-charger quote about triple what was expected, tied to what the poster says was a recent buyout by an outfit called Markarian; another describes a much higher-than-expected quote along with an account of overhearing racist remarks from staff. Both are single, unverified accounts, but recent and specific enough to flag directly. Separately, BBB and Houzz list the business at a different Arlington address than the Medford one on file here — worth confirming which office you're actually dealing with. For panel and service upgrades or an EV charger, Gibbons has a long, mostly positive record in the Medford/Arlington area — but given the buyout claim and the recent complaints, it's worth asking directly about current ownership and getting a firm, itemized quote before work starts.