Gladstone Moving

Pianos and a grandfather clock feature in recent customers' accounts of Gladstone Moving, alongside serious complaints about missed appointments and belongings. The Manchester business says it handles residential and commercial relocation, packing, loading, unloading, furniture handling, labor-only moves and junk removal. Its named service towns include Manchester, Nashua, Salem, Concord and Portsmouth. Google displays a 4.5-star average from 81 ratings. An August 2026 customer described a piano and grandfather clock moved between houses, with easy scheduling, punctual arrival, good communication and a price they liked. The crew also agreed to add a flat-screen television. A July 2026 reviewer praised Travis and the team's care with a piano, describing the move as speedy and reasonably priced. In April, another customer said Carter and Brandon moved their son from Manchester to Concord after the business returned their message within minutes. A March 2026 customer described an office move in Manchester: the crew packed, loaded, transported and set up furniture and equipment, with nothing damaged. A February 2026 reviewer said water damage forced a last-minute move from their home of 17 years, and Travis and the crew handled the packing and move. In a January 2026 review, another customer praised next-day help and furniture setup during an urgent move but said the crew did not bring boxes. The recent complaints are substantial. A July 2026 reviewer said the movers never arrived despite confirming the move with the owner a week earlier, and that calls and texts went unanswered. A June customer reported that a mover left with their television; they said it took repeated requests and a week and a half to recover it, and that the remote was still missing. In another July review, a customer alleged drinking on the job, inadequate cleaning staff, unfinished work and a demand for $150 to drive back to the worker's house. These are customers' allegations about their own experiences. Older customers also reported damage and preparation problems. Two August 2025 reviewers described a cracked television screen and damage to a marble table, respectively, along with unsuccessful efforts to resolve the damage. A September 2023 reviewer said promised packing materials and the required trucks were not supplied, items were damaged, and belongings were left in the garage and basement for the customer to move. An August 2022 reviewer disputed a $450 charge for two hours after being quoted $99 an hour and also reported late arrivals.