Gladstone Moving

Gladstone Moving is a Manchester, New Hampshire moving company built heavily around its owner, Travis — a name that comes up, by name, in the overwhelming majority of the more than five dozen reviews on file. The company handles standard household and apartment moves, along with harder specialty jobs: pianos, grandfather clocks, and even a ping pong table down a basement stairway, plus commercial and office relocations across the Manchester area. The strong side of the record is substantial. Reviewers repeatedly describe Travis picking up the phone personally, calling back within minutes, and accommodating last-minute or emergency moves — one from a customer displaced by water damage, another an apartment-building emergency the crew showed up for the next day. Multiple reviews single out careful handling of fragile or heavy items and a crew that sets furniture up exactly as asked. But the written record also carries a real, recurring pattern of serious complaints, and it isn't limited to one bad week. In a review from this July, a customer described a crew member drinking on the job and reported that a promised "three professional cleaners" add-on turned out to be one person who had only cleaned up after a pet rabbit and another who needed constant direction. Another review from the same month describes a confirmed move where the crew never called and never showed. A June review describes a mover leaving with the customer's TV, recovered only after repeatedly pressing an unresponsive owner. Older reviews describe a dropped 70-inch television left with a cracked screen and the company blocking the customer's number afterward (an August 2025 review), a $2,500 marble table damaged during assembly and then reportedly dismissed (also August 2025), a move where promised packing materials weren't provided and the crew used the customer's own supplies instead (a 2023 review), and a late arrival with no advance call (a 2022 review). There's no state registry covering moving companies in New Hampshire, so there's nothing to verify there one way or another. Taken together, this is a business whose enthusiastic majority is real and specific, but so are the complaints — several involving broken or missing items and difficulty reaching anyone afterward. For anything valuable or irreplaceable, it's worth asking directly about insurance coverage and a written damage-claims process before booking, and getting firm confirmation of the move date and any add-on services, like cleaning, in writing.