Verified record
Greater Boston Services is a Melrose plumbing and heating shop associated with Matt Silva. Its listed work spans heating systems, bathroom remodels, sump pumps, gas and piping, water heaters, sewer laterals, sprinklers, and septic systems. The older customer accounts are mostly positive: a 2021 Thumbtack reviewer said Matt handled various projects honestly and charged fair prices, while 2020 reviews described a heating-system installation and bathroom remodel that went as planned. Angi’s page reports 5.0 from 7 reviews, but Thumbtack reports 4.0 from 4, including a 2020 missed-appointment complaint. Licensing deserves a direct check before work begins. BuildZoom lists plumber license #32151 as expired May 1, 2020, and separately lists Massachusetts home-improvement-contractor registration 149887 as inactive and once cancelled. The Angi listing is also flagged under review. Confirm current licensing, insurance, scope, and price before booking.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Greater Boston Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Matt has assisted us over the years on various projects. He always shows up with a great attitude and smile. He gets the job done, he's honest and his prices are more than fair.
I contacted him for a job. He kept delayed the day he could come. He even mentioned he could come Immediately. However, eventually, he never showed up. I don't mind the waiting a couple of extra days for someone to show up, but he never set a solid date.
They installed a new heating system for us. We are pleased with the work that was done. A+
Matt and his team completed a bathroom remodel for us and everything went as planned. Pleased with the work that was completed.
People were in time, charged reasonably, did great job, were cleaning @ the end of every working day. Matt Silva and his crew are very professional, responsible people. Too bad, we do not need to do second WR remodeling. Would definitely hire them again!
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2 changes recorded — last scanned Sep 10, 2026.
Transparent diagnostics5.0
Honest, no-upsell service5.0
Rapid response5.0
Repeat, years-long customers5.0
Honest pricing5.0
