Groundworks Foundation Repair Boston

Groundworks Foundation Repair Boston works out of Plainville and does the below-grade jobs: basement waterproofing, sump pumps, crawl space sealing, foundation stabilizing and lifting sunken concrete. Google shows 4.7 stars from 2005 ratings, and Angi 4.3 from 317. Its BBB grade is A+. The company describes itself as a nationwide provider offering free inspections. The recent reviews are crowded with crew names. Mikah, Mickey and Joey turn up across several June 2026 reviews for waterproofing, a dehumidifier install and burying drain pipe so you could hardly tell the work was done. A June 2026 customer with a 30-year-old pool says Giles and Jason worked from 8:30 a.m. to 8:30 p.m. leveling a 2,000 sq ft concrete apron. Another, after a winter freeze-and-thaw cracked their foundation, describes an inspector, a finance walk-through and a crew led by Troy Wiley that came with the plan in hand. A June 2026 homeowner says the crew stabilized and lifted the foundation, and the squeaky floors and stuck door jambs went away. The annual maintenance visits draw their own reviews: eight 2026 customers describe a technician servicing a sump pump or drain system and explaining the numbers or how the system works. Archie appears in several, and in a December 2022 review a homeowner whose sump pump float failed says Archie found the problem and explained the fix. Several 2026 complaints are about what happened after a deposit or payment. In May 2026 reviews, one customer says the outside portion of a February install was never finished and the contact "can't reach the team"; another says the project was not completed after the invoice was paid; a third is still waiting for a receipt and describes problems with the salesman. A May 2026 business customer says a December project slid to March and a promised refund never arrived. In June 2026, one customer describes no-shows and no calls after paying a deposit, and another says a basin installed to fix basement water made it worse, with two weeks of run-around. A June 2026 customer who first hired them three years earlier says a leaking foundation seam was never fixed, the 10-year warranty was ruled not to apply, and the new fix was quoted at over $4,000. A detailed June 2026 review praises a two-day drain install and a spotless basement but says the salesman went quiet while on vacation and the dehumidifier lacked features they were told it had; that customer says a manager made it right.