Guaranteed Building Maintenance

Guaranteed Building Maintenance is a Sturbridge roofing and exterior contractor led by Daniel Truax. Its own site describes more than 30 years of hands-on experience and residential and commercial roofing, siding, windows, doors, gutters, and decks; the BBB profile lists 29 years in business and an A+ grade. A Massachusetts registry record verifies HIC license 124019 as active, with Daniel Truax as holder of record. Recent Google reviewers describe leak diagnosis and slate repair, responsive communication, storm-damage work, and roofing and siding projects. Older reviews add examples of roof replacement, chimney flashing, gutters, downspouts, emergency tree-limb repair, and a rubber roof that had held up for years. Several reviewers praise fair pricing, quick scheduling, cleanup, and keeping appointments. There is one important contrary account: a 2024 one-star review alleges missing warranty paperwork, wall damage, poor installation, and unsecured gutters, while another review describes a wrong-color shingle repair that was later corrected. Ask for the written scope, warranty paperwork, roof inspection details, and how any repair corrections will be handled before booking. This appears best suited to homeowners or commercial owners seeking roofing and related exterior work who want a local, responsive crew. Confirm the precise license scope, materials, schedule, insurance, and references for the specific project.