H & H Exteriors

H & H Exteriors runs out of Pittsfield, New Hampshire, and does exterior work statewide — roofing, siding, windows and doors, plus gutter cleaning and attic insulation for homes and commercial buildings. The company says it has been locally owned and operated since 1978 and puts its own tenure at 48 years; its Better Business Bureau file records the business as starting on 1 April 1978 with a change of ownership on 1 January 2009, and names James Hetu as owner with Robert Hetu as general sales manager. Customers almost always deal with "Bob." Siding is what people hire them for. Across five years of accounts homeowners describe whole-house vinyl installs, a 30x40 garage special-ordered and sided inside a month, a three-story home plus barn and garage, and repairs to trim someone else put up twenty years earlier. Roofing is the other steady line: a 2023 customer with a very large roof said it was done in two days, and another that same year had a whole house shingled in a single day. The praise is consistent on three things. Crews work long — two separate reviewers clocked them 7am to 7pm, and several say the job started earlier than the estimated date. Prices hold: a 2026 reviewer who took three bids said Bob's pricing "never changed, unlike many contractors," and others call it fair or competitive. And cleanup gets named again and again. Foremen are named too — Jose on siding crews, Sam on roofing — with reviewers crediting them for checking in about light fixtures, design questions, even letting the dogs out. The complaints are worth reading before signing. A 2023 customer who paid $29,000 for siding said the job took four weeks, that panels were falling off and buckling, and that they had to call four times to get the mistakes fixed. Another 2023 reviewer said nails pushing out through new siding went unaddressed for eight months despite two messages, and a 2026 one-star reviewer wrote that the company was unwilling to admit its own mistakes. Separately, a 2024 homeowner said they asked for a roofing quote, were told someone would come out, and were never contacted again. Against that, a 2021 customer whose roof H&H had put on three years earlier reported a garage-ceiling leak repaired within a week of calling. Of the 41 reviews on file, spanning 2021 to 2026, four are negative — three of them about workmanship or getting someone back afterward. Google shows 4.5 stars from 51 ratings, and the BBB grades the business A+ while recording it as not accredited and publishing no complaint count. If you want siding or a roof done fast by a crew that shows up, this record backs it. Get the punch-list and callback process written into the contract before work starts.