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Water coolers, drinking fountains and refrigeration are the jobs customers describe calling H & H Refrigeration for. In September 2025, a Google reviewer said a water cooler was back in service in less than an hour and praised the communication. An August 2025 reviewer responsible for maintenance at the Willimantic Police Department described Jason and Elvin replacing an Elkay fountain’s NFC board. They said the technicians answered questions, worked neatly and stopped the fountain’s red status light from blinking. The Farmington company’s website says it offers 24/7 emergency service, is insured and has been in business for 72 years. Its BBB profile describes residential and commercial air-conditioning and refrigeration services; BBB gives it an A+ grade and lists accreditation. Two 2024 Google accounts raise concerns. In June, a customer described three promised visits—Friday, Monday and Tuesday—with nobody arriving. In February, a refrigerator customer alleged a $225 charge plus tax to diagnose a compressor problem, removal of a starter and wire without permission, a $2,800 compressor quote plus tax and labor, and an offer of a used refrigerator for $2,000 in exchange for their unit. The customer objected to the charges and handling of the equipment. H & H Refrigeration Inc.’s Connecticut HVAC licence HTG.0303641-S1 was active at the October 30, 2026 registry check. Google lists a 3.4-star average from five ratings.
Prompt service, good communication. My water cooler was back in service in less than an hour.
So as today I had H & H Refrigeration come in to fix a Elkay (newer model) fountain at the Police Department in Willimantic. Elkay put out a call to H & H yesterday, where I got a call yesterday for them to come today (8/20/25). I decided to come on, after the job was complete to leave a review and I am surprised on the negative reviews but it can just be a good outcome for me compared to the others that had them do work. Jason & Elvin came today, they were well respectful, and since I am the maintenance of the building, I asked questions and they answered anything I asked. They worked on the fountain to replace th NFC Board of the fountain, they had to take the whole thing off, and they did it with taking their time, neat/clean work, and wasn't rushing anything. I appreciate the help where that fountain isn't blinking red anymore on the status light.
Prompt & great service!
I called they last Thursday and they told me that they will be come on Friday which is next day. No show. Told me will be come next Monday and no show again. Then, told me will be come Tuesday and no coming again. No reliable at all!
The service was very bad, tried to rip off. My refrigerator is broken and we told them the compressor did not work anymore. They came to check and told us the refrigerator is broken and charged $225 plus tax. They also took our starter and the wire without asking. They told us have to wait for them to order the new compressor for next week. It is cost $2800 plus tax and labor. They tried to sale us the used one for $2000 and take my refrigerator. This is very horrible company. Never ever call this company again. Please be careful when you choose them.
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1 change recorded — last scanned Oct 31, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from H & H Refrigeration. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,700 – $10,700
Typical HVAC project around $7,700
Came out on a Sunday morning4.4
Boiler repair for $472 instead of a $9,000 replacement3.7
Heating replacements3.7
50 years in business3.2
Furnace check and AC maintenance done on schedule3.1
Clog diagnosis3.4
