Haffner's Propane and Heating Oil

Haffner's is a fuel company first — heating oil, propane and kerosene trucked to the door — with an HVAC arm that services and installs the systems that burn it. The company says it has been family-owned since 1925 and now runs more than 1,200 people across deliveries, gas stations, car washes and convenience stores. The story customers tell most is about the after-hours call. One homeowner, writing in November 2024, came back from a trip to a dead furnace on a cold day; the on-call tech, Tommy, talked them through a reset by phone, then when that failed spent hours hunting down powervent parts and finished the repair outside in the dark, with heat back on at midnight. Two 2023 reviewers wrote in the same key — they named the technicians who showed up and said the job was done efficiently. On Reddit in October 2024, a commenter weighing heating costs said Haffner's had always been the cheapest when they needed them. That is one anonymous voice, not a price guarantee, but it points the same direction as the service reviews. The counterweight sits on the office side rather than the truck. A 2024 review described a billing department that blamed the customer for its own mistakes and conceded only after the customer assembled proof — a complaint about administration, not workmanship, though a pointed one. Its Google page averages 4.1 across 15 ratings, and the written history is shallow and aging: five reviews spread from 2022 to 2024, with nothing new since. That is enough to see a pattern in how service calls go and not enough to know how the company runs today. A reasonable call if you want fuel delivery and heating service from one vendor with a long local footprint, particularly for the no-heat emergency. Pin down delivery pricing and billing terms in writing before signing a contract.