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Harley Plumbing & Heating Plus holds a 3.2-star average from 47 Google ratings. In a 2024 review, a customer said the company installed a new heat pump and was pleased with the work. A 2023 customer said Andy came right out the day they called about no hot water, and only a service fee was charged. In a 2022 review, a customer said the company helped when every other place around had a month or so waiting list, and that Marcus was professional and the cost was very reasonable. A 2022 customer with a minor emergency said two workers arrived the same day and kept them in the loop about solutions and cost. A 2023 reviewer wrote that the business was under new ownership. A 2024 customer who hired the company to find a kitchen leak said the technician could not figure out how to pull out the dishwasher and blamed the faucet, which the customer called wholly wrong; that customer also described a $100 same-day service fee they were never told about and said the company would not refund anything. In a 2024 review, a customer said the company tried to claim the customer was responsible for its work on a furnace. A 2024 customer said the technician had not shown up 27 minutes after an 8am appointment. In 2022, a customer said a technician called a drain pipe clogged without lifting the pump cover, and could not return until 2/24. A 2022 customer who needed a furnace serviced said the worker refused to do the job unless the driveway was completely open.
Very unprofessional. Called them, had an appointment at 8am. It was 8:27am and the gentleman had not showed up yet. Trust the reviews.
We had them install our new heat pump and we were very pleased with the work they did they were very pleasant and friendly
Do not use. The company will not take responsibility for its own mistakes and in my case, tried to claim that I was responsible for their shoddy work, suggesting I'd tried to tinker with my own furnace. Pure garbage. They are just terrible.
We hired Harleys plumbing to identify and fix the cause of a leak in our kitchen. The technician that came out was friendly but did not figure out the problem as he couldn't identify how to pull out the dishwasher; he did, however, tell us that the faucet was leaking and was the cause of why we had water bubbling up through the floor. This was wholly wrong. In addition, we were charged a $100 "same day" service fee that we were never told about. In fact, they had told us they couldn't send anyone for multiple days but would put us on a list and call us if something opened up. Later that day they called and I agreed to let them come out. Again, at no time were we made aware of the same-day service fee. Two days after the technician had visited we had water bubbling up through the floor in even more places in the kitchen. I called Harleys over the weekend, and someone answered and was unfriendly and sounded quite bothered by my call. He said they'd send someone on Monday. Monday afternoon I called to see where the technician was, and I was told that they didn't know and that they were already busy before I let them know they needed to come back. He provided further attitude so I cancelled their visit and we called Nichols Plumbing & Drain Cleaning and they arrived and identified our problem in 30 minutes. I called Harley's to get credited for some of the exorbitant charge and the person I spoke to was again very argumentative, defensive, and blamed me for not giving Harleys a chance to correct their mistakes and so would not agree to refund anything. At this point the $700 is out the window, but I will be very certain to make sure everyone I know is aware that they do not seem to have the integrity necessary to be a vendor I would ever use again in the future.
Under new ownership. Same great service and much more.
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2 changes recorded — last scanned Oct 31, 2026.
Typical Maine range for this kind of work, from regional averages — not a quote from Harley Plumbing & Heating Plus. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,500 – $10,300
Typical HVAC project around $7,400