MAC Heat Pumps

MAC Heat Pumps is a Bangor heat pump business, and 556 Google ratings average 4.9 stars. A Bangor Daily News photo shows owner Adam Barker-Hoyt standing near the heat pumps on display in the lobby of his business. The company says it has been in business for 15 years. A recent customer had a new heat pump installed in an upstairs bedroom to replace a noisy window unit, and wrote that the MAC unit is totally quiet. A recent customer whose heat pumps MAC installed in September 2020 wrote that the back-up Rinnai has run only four days total since then, during a few February days with lows in the -40s. One recent customer wrote that Jo-El took the time to explain the heat pump cleaning procedure and the pricing, and that Josh cleaned the system. Brian came out to service heat pumps and take an extra look at one a customer thought might need repair; it did not. A 2019 customer said the price to install a new compressor was reasonable and that the company called the following week to check on them. A recent customer said their heat pumps do not regulate well: set at 52 degrees, the house was at least 70 and the units were still running. A recent customer, told by the technician that the unit was very clean, thought the service price was excessive for the time spent. A 2026 customer who had used MAC for two earlier projects said no one showed up to quote a whole church system, the appointment was canceled five hours after the arrival time, and their calls went unanswered. The Better Business Bureau grades MAC Heat Pumps A+ and lists it as accredited. A 2025 commenter on r/Maine wrote, "Highly recommend MAC Heat Pumps."