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Hartford Heating & Cooling holds a 3.5-star average from 11 Google ratings. A 2022 customer who wrote of being a customer for 20+ years said they were billed 3 hours, more than $600, for routine AC maintenance and coil cleaning that used to take less than an hour. That 2022 customer said no coil cleaner was brought to the call, so they were charged for the drive to Hartford and back to pick some up, and that they were told billing starts from the time the company leaves its HQ. A 2022 customer praised a quick response time, friendly customer service and fair pricing.
We’d been customers for 20+ years, but not anymore. Billed 3 hours ($600+!) to do routine AC maintenance and coil cleaning, it used to take less than an hour. Outrageous. Didn’t bring any coil cleaner -- in August, for an AC maintenance call -- so they charged us to drive to Hartford and back to pick some up. Wouldn’t even give us the rest of the cleaner we’d paid for afterward. When asked about the hours, we were told that billing starts from the time they leave their HQ. So the farther away you live, the more you have to pay? Very sad to see a once great company decline so far.
Lightning quick response time, friendly customer service, and fair pricing. Highly recommended!
Absolutely fantastic service. I called the people who did my other HVAC needs on my new home but they couldn't service my hot forced air furnace and sent me to Hi Point and I couldn't have been happier with the service I received. I called on Monday morning and they had an opening that day and I had heat that night. Super fast, super professional, work on an hourly rate which worked for me since he was able to diagnose and repair in under an hour. I will 100% use them again.
Good company
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Hartford Heating & Cooling.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,700 – $10,700
Typical HVAC project around $7,700
