Verified record
Heat Town HVAC gets called for boilers, water heaters and furnaces. A 2025 customer woke up to a couple inches of water in the basement; the cause turned out to be the valve on the water heater, and the customer said Art was there within an hour and had it fixed right away at a very reasonable price. That 2025 customer also said Art lent them a couple of fans to help dry everything out. The Maine state registry lists HVAC licence MS30019400 for Arthur L. Libby, active on the state registry. A 2025 customer whose hot water went out on New Year's Eve day said Art told them he would be there shortly after 2 pm, diagnosed the problem as soon as he looked at the boiler and water heater, and that after 35 minutes they had plenty of hot water. In a 2024 review, a customer who called with a boiler issue said Art and Clayton showed up the next morning, identified more issues during inspection and corrected those as well. A 2025 customer said a furnace cleaning came in under what they expected to pay. In a 2021 review, a customer said Art installed a gas line to the furnace in the garage, fired the furnace for the first time, and left clean, neat work. A 2025 customer gave one star, writing that the company "overcharges to takes advantage of emergency situations" and would lecture and condescend if they thought something was the customer's fault.
Huge shout out to Art and his crew! We woke up this morning to a couple inches of water in our basement. Thought it was the boiler at first but it ended up being the valve on the water heater. Art was here within an hour and had it fixed right away at a very reasonable price. He went above and beyond and lended us a couple fans to help dry everything out. Couldn’t be happier with the level of service!
Wonderful first experience. On time, pleasant, polite, knowledgeable. Under what I expected to pay for a furnace cleaning too. Real genuine feel and approach. HIGHLY recommend, especially to my Lake Arrowhead neighbors.
Overcharges to takes advantage of emergency situations. Will lecture and condescend to you in the manner of a bad dentist if they think something is your fault. Zero empathy.
My hot water went out on New Year's Eve day, Art answered the phone at town heat , I explained my situation to him he said he would be there shortly after 2 pm, as soon as he arrived and looked at my boiler and water heater he immediately diagnosed the problem and after 35 minutes, I had plenty of hot water, I am a very satisfied customer
We are beyond pleased with the service provided. I would highly recommend Heat Town!
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2 changes recorded — last scanned Oct 30, 2026.
Typical Maine range for this kind of work, from regional averages — not a quote from Heat Town HVAC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,500 – $10,300
Typical HVAC project around $7,400
Seasonal home opening and closing4.7
Burst water tank fixed by noon4.5
Transparent pricing4.3
State-verified HVAC licenseNot yet rated
Next-day furnace repair3.9