HeatPro HVAC

HeatPro HVAC fixes furnaces, services oil burners and boilers, and installs heating and cooling equipment. Its website says HeatPro and Rick Wenzel Oil Company have joined forces, and that the equipment and technicians customers counted on are still in place. The stated service area includes Allenstown, Amherst, Bedford, Bow and Concord. Google shows 4.8 stars from 138 ratings. A 2024 customer, new to their house, said the furnace stopped working and HeatPro fit them in between scheduled stops; Ryan was at the house in under two hours and had the problem solved in under 20 minutes. A 2023 customer described three years of soot in the basement before calling HeatPro. That 2023 customer said Alicia and Chris looked at the furnace, HeatPro serviced the boiler the very next day, and they noted the burner had been adjusted beyond its recommended settings and the wrong nozzle installed. A month later, that 2023 customer wrote, they finally had their basement back. A 2023 customer said they spent two days in the home installing an oil burner and water heater system and reducing oversized tanks. A 2023 customer said Ryan arrived on schedule and did the annual oil burner cleaning and maintenance. A 2023 customer said Ryan repaired a Mitsubishi mini split compressor, then installed new piping from the existing propane system to a deck barbecue within a week. A 2024 customer said Alicia gave a fair price and confirmed it by email, and Chris arrived when a new gas stove was delivered to disconnect and reconnect the stoves. A 2023 customer who had mini split cassettes installed said a job they were told would take two days took 5 days over the course of a month. That 2023 customer said HeatPro expected full payment while one of the units was not working, and within two months 3 of the 4 bedrooms where the cassettes went in had problems. A 2023 customer wrote that Small Claims Court agreed improper installation of a condensate pump by HeatPro caused damage to their home and property.